Baluarte Cartagena Hotel Boutique

It was horrible no elevator the ac wasnt working no towels in the room i booked a room that fits 4 adults they charged me and was not supposed to.. place and stafd is trash very phony and will Rob your cash and money

This hotel is very cozy and well located closed to everything. The hotel is antique so the rooms tend to have a strong “old” smell. The staff was very friendly and helpful. The breakfast was fresh made and delicious.

I enjoyed the location of this hotel which is located on a street near good Itallian restaurants and a Peruvian restaurant. The breakfast was also good and made omelettes upon request!

It was good

It was overall a really nice visit and great for the price . Breakfast was ok but they where willing to cook fresh items . The room I ordered was unavailable but the hotel did everything they could to accommodate me . Overall really good for the price . I would return

Staff was helpful--and they needed to be as there were some problems with the first room. Hotel is average, but there was obvious work going on to improve things. Staff was great.

Quartos simples, porém bem conservados. Wifi funciona bem dentro dos quartos. Café da manhã poderia ser melhor.

The room that was assigned to us was very old and smell bad. We had to talk with the manager asking for another room. It was not fair to have paid a high price for a horrible room just for one night.

Great staff, super friendly. Very helpful and the room and facilities are clean and well kept. Only thing I would say needs improvement is the shower, water isn’t hot and the kept getting clogged. Breakfast was also great.

Was my first trip to Cartagena and Colomia. I booked this hotel online. In all my travel, it is confirmed that you get what you pay for (or don’t pay for). Pros: Friendly and helpful staff. The team goes above and beyond to help the customer. Also has a great breakfast spread. ideal location to Walled City and easy to get to the ariport. Cons: Hotel is very average. It requires a lot of maintenance. The rooms felt straight out another era, but not in a good way. The lighting was dim, there was a strange odor permeating through the corridor and the room. The furnitures and fixtures did’t feel like it had been cleaned in ages. I think they just need to be replaced. For me the challenge compounded when the AC in my room started making some real loud noise. The hotel staff were helpful in getting me to a different room so I could get some sleep. But it was very painful to go through that in the middle of the night. Finally, the hot water was practically non-existant. I ended up taking a shower in near cold water. Also the WiFi was very weak. The signal was better if I was in a certain part of the hotel or the room. Otherwise, even a simple access to Google.com would take minutes to load, or crash.