Pyramisa Island Hotel Aswan

I stayed in villa and no internet service provided , I need to go to reception area to use internet services, terrible experience. Over paided for accommodation with no internet connection

Unable to reach anyone at hotel- neither from outside hotel of inside hotel. Rooms are spread across- one porter for more than 200 guests. Guests had to wait in line for long in breakfast- almost 20-39 mts to get omelette Have to take ferry to teach hotel.

Didn’t get to stay as the phone numbers i was provided didn’t work for the property. Nor the 3 others I looked up. Hotels.com was able to get thru on a number they had that’s not published? Had to book a last minute hotel someplace else cause I wasn’t able to contact the property. This is disappointing.

This property is under rated. Yes its a bit dated and a few things are out of order but PLEASE look past the little deficiencies and come enjoy this wonderful place The location is wonderful and the hotel shuttle boats(FREE) make it really convenient for getting downtown

I liked the service the staff provided, it was exceptional. I hated the fact that the wifi was non existent and wouldnt work for us

Definitely not a 5 star hotel, maybe it used to be? Yes the property is outdated but we found everything to be clean and it worked for us for one night. AC, shower, pool, buffet was good. The staff were all very friendly and we were able to check in early.

Outstanding service. 24 hour ferry. Free breakfast and dinner. Well packed breakfast box. I truly love this beautiful hotel. Will come back in the future.

As indicated by its name, the hotel is located on an island and so hotel guests and their luggage are transported by boat to the hotel, which is pretty awesome. The hotel staff were, for the most part, very friendly and accommodating, and willing to help make our stay enjoyable. The hotel could do with some renovations - certain features seem run-down by today’s standards and are in dire need of an upgrade, and certain amenities were not available while we were there (though, this may be due to the fact that our stay occurred in the off season), but overall the hotel has a lot of charm. Our plan was to take a Nile cruise from Aswan to Luxor, but we weren’t sure if we could do this given our tight schedule and last minute planning. However, one of the hotel staff by the name of Mostafa went above and beyond his regular duties to make this happen for us. He not only offered us a number of options, but once we had decided on which option we wanted, he arranged the cruise including the transportation of our luggage to the boat. He even took time out of his day to help us with finding amenities and items that were unavailable at the hotel. Despite its shortcomings, I would recommend the hotel for its location, charm, and hospitality.

The wifi only worked for about half our stay. This property has all of the potential to be a 5 star resort, but it’s a bit rundown and it showed. It’s somewhere between a 3-4 star property in today’s condition.

Like location but definitely not worth to stay as everything is in bad condition like bathroom fittings, doors, switches, door knobs, shelves you name it everything and it’s very very old property.