Hotel Bahnhof Ausserberg

Die Unterkunft ist für ein Übernachten in Ordnung. Die Temperatur im Zimmer war nicht genügend (Reisezeit: 25.11.). Die Umgebung der Anlage wirk ziemlich triste. Das Brot zum Frühstück war sicher von Vorgestern. Der Kaffeeautomat liefert höchstens lauwarmes Wasser für einenTee.

Boden war nicht sauber. Hotel sehr geringhörig

Kein personal vorgefunden! Hotel Restaurant geschlossen! Mussten daher wider abreisen!

Var der for en dag. Det var helt greit. Men føltes litt som å være på leirskole. Gammeldags hotell men fin beliggenhet. Veldig lytt.

N

Check-in auf Bildschirm ohne Ankündigung No go! niemand da wenn es notwendig ist (heizung defekt, saukaltes Zimmer) keine Restauration vor Ort möglich: auf Website nirgends erwähnt. Nie wideder

Nous n'avons vu personne mais très bonne literie, chambre très propre.

What a beautiful location! We used the trains and buses so the hotel was very convenient. Someone was there to greet us upon arrival but there is a self check-in that is helpful when arriving at various times. Breakfast was available at an extra charge but can be eaten there or taken with you. The shower is in the room so with four people there was a little less privacy and space but beds were comfortable and it is very quiet. This was a great place for us to branch out from this little town daily on adventures.

I just don't know where to start with this hotel. My husband and our two 16 year old daughters were taking a quick trip around Switzerland using the rail system. After spending the day in Zermatt, due to train times and our planned actives, we did not have enough time to get back to Zurich that night. We decided to find something not too far from our route and continue on the next day. This hotel advertised that they speak four languages, have 24 hour checking with a clerk and we were able to pay through hotels.com. These are all VERY FALSE! We got to the hotel around 10pm and could not figure out where to go. Finally found an open door and we see a table in the corner with a paper and room key sitting on it. We realize that it is our information and must be our key with room number just sitting in the hall for anyone to grab. Not really the 24 hour clerk check in we were expecting. But continued to our room for the night. There was NO AC in room so had to leave window open all night. There was no screen and even with the window open it was too hot to sleep. The next morning, when we are getting ready to walk out, the owner stops us and asks us to pay. He only spoke Dutch and we had a very difficult time communicating. But what we discovered was that he said we had not paid for the room and would not let us leave until we gave him another card. Called Hotels.com and they tired to speak with him and could not. After missing our train we just paid for the

Der Empfang war unkompetent und unfreundlich. Wir hatten über ebookers für 2 Nächte gebucht. Uns wurde mitgeteilt, dass wir nach einer Nacht das Zimmer wechseln müssen mit fragwürdiger Begründung. Wenn man über ein Billigportal bucht, hat man diese Unannehmlichkeit in Kauf zu nehmen. Am andern Tag hat sich herausgestellt, dass wir nicht wechseln müssen, wir hatten den Koffer aber schon gepackt für den Zimmerumzug. Unnötiger Stress für 2 Nächte. Wir haben zweimal auf der Terrasse ein Nachtessen eingenommen, Essen sehr lecker und Bedienung vorzüglich.