Grand Hotel Sava Superior

Temperature in room was to high!

The restaurant's staff was rude, had an impolite attitude toward the guests, and had an indefinite attitude towards guests' needs. My room was with a really bad smell for the whole period of my vacation...

The only reason I visit Rogashka is for the water.

I have a dairy allergy and explained this to the restaurant manager and the cook. They said fine but did absolutely nothing, and I was really frustrated and disappointed when, for dinner, I couldn't select any food without dairy or that wasn't fried. The staff was impolite and was rather doing me a favour while performing their duties. Moreover, people who lived in my room before were smoking in the room, and the reception desk manager told me that it cost EUR 50 to change the room, even though it wasn't my fault. I definitely do not recommend Sava anymore for a nice and pleasant vacation.

Kindly personal.

Poorly Maintained Property - Disappointing Experience The property is poorly maintained, and the overall experience left much to be desired. During both breakfast and dinner, desserts were consistently unavailable, which was quite frustrating. For the price paid, I expected a much better-maintained hotel. The hallways were stained and unclean, giving the impression of neglect. There were multiple issues that reflected a lack of care and attention to detail. I would not recommend this hotel, as it did not meet even basic expectations for the price. Very disappointing.

The room was good (nice renovated bathroom, design of the room needs a little bit of modern update). Breakfast was amazing. A lot of good options and diversity. Pancakes were tasty, fresh omelettes if you wanted, cooked veggies and all sorts of goodies. ROI spa is sooo gooood! Beautiful, modern, relaxing. Hotel staff also treated me with a little cake for my birthday, which was a thoughtful gesture and very much appreciated.

Dinner lacked a little bit of diversity (example: cooked vegetables).

Vado questo hotel almeno due volte l'anno, l'hotel è già da ristrutturare e non corrisponde alla categoria dichiarata. internet scadente, problemi costanti con il router.

A good combination of price and quality. Rooms, especially bathrooms require renovation. At the same time, most public spaces are already renovated, which creates a good atmosphere of quality. Great pesonal on both reception and in a restaurant. Breakfasts and dinners are diverse and high -quality. Slovenian foods are admired and special praise. Spa and baths deserve a separate recommendation for the quality of services and comfort. I especially recommend the master Vesna. The excellent location of the hotel in relation to water sources and the possibility of visiting them without going out, and through an underground passage is a separate plus of the hotel.

I would like to get a SPA on Sunday, often a hotel visit is a weekend tour.