Lakehouse at The Waterhead Inn

We arrived after a long day and parked the car in the last available car park place. We waited for a while at reception and then had to write down our name, vehicle reg and contact details. We were then told our room was across the road up an incline in The Lakehouse so we got back in the car and went to the room. Again we got the last car park space. The room was accessed by a door where a car was parked right in front of it. The carpet was dirty as we went in. Upstairs the room was very tired and the bathroom was of a poor standard. We aren't complainers and went for a drink to think it over. We decided to go back and ask if they had a room in the main hotel as we had stayed there before and really liked it. We were given a new room and from then on everything was great. Nice smallish room, clean and modern. Breakfast was great and check out very straightforward. 1 out of 5 for Lakehouse. 5 out of 5 for Waterhead Inn would stay again.

Great

The inn is ideally positioned between Ambleside and Windermere with views of the lake from the restaurant. We had a room without a view but it was quiet and very clean. The room had tea and coffee facilities as well as heating you could adjust yourself if needed. The beds were very comfortable and bathroom spotless. My only issue was the smoke alarm on the ceiling flashed throughout the night meaning the room lit up blue which was very annoying but I’m unsure how you could stop this. The breakfast was fantastic with a wide variety of choices and served until 10am. Staff are what makes the inn so welcoming as all spoke to us which was lovely. I would recommend the inn to anyone wanting a very comfortable and welcoming place to stay at a great price

Modern upto date decor. Very clean and tidy. Delicious breakfast and friendly staff. The only gripe was that I used the 'contact the hotel' on Hotels.com app asking whether we could park the car in the morning before 3pm check in. No reply received. I sent a second message. No reply. I filled in an on line check in, including car registration number but still had to do the same form again at the hotel

Reception is in the bar, not convenient. The staff for check in is not friendly

Nice location, lake view ( just ) and parking, unless you were the last person there at night. Big room, hot water, excellent bed, Very good breakfast, very quiet at night so excellent sleep. 15 minute walk from the centre of the town.

Worst service and very poorly managed , would never recommend

Nice, comfy hotel rooms. Lots to do around.

Fantastic view at a wonderful facility. The included breakfast was very good. While continental only, it had many choices.

Friendly, polite and helpful staff who out of their way to ensure you enjoy your stay. The food was good and served promptly, in a nice relaxing environment. My wife and I will definitely be staying again. Highly recommended.