Apart-Hotel Plaza Colonial

Todo bien pero esta mui caro wl desayun I los precios

I was assaulted gun point at the hotel parking lot the same night I arrived. They stoled money and documents. There was no visible security at the moment, because he was unarmed and hiding. The administration does not take responsibility for their employees, because when we came back to investigate about the case and why there was not armed security personnel and why he didn't call for help, they say that they had no knowledge of it. The detective asked them for his name and address, they only new the first name. Can you imagine employers that don't know the names of their employees. Not nice. :/

Charge more than reservation price, i reserve at 50 pay 55, didnt know how to charge credit card, had to pay cash,

This hotel was terrible. It had a whole stuffed with wet toilet paper filling it in the ceiling, the mattresses were old and dingy. The television was old and only showed a few channels. The restaurant only served chicken and mashed potatoes. The free breakfast consisted of bread and coffee. The grounds were not kept and had broken sidewalks, pieces of metal covering large wholes in the walkway, etc. The staff was rude and short. I travel to dominican republic frequently and never stayed at a place like this! Never again!

At first I had problems with the AC ,, but they later on fixed the problem and moved me to another room,,, otherwise I have no complaints and I would recommend this hotel,,, it's easy to go places from there ,,, I would go there again and enjoy my vacations

el hotel es economico acorde a su infrestructura. el personal de recepcion no es cortes ni diligente, siendo la cara visible para gestionar requerimientos... son negligentes. NO CONOCEN LA PALABRA AMABILIDAD

lo único bueno es su piscina. esta alejado de todo. el sector es peligroso. las habitaciones son viejas y mal mantenidas. cucarachas en los closet las personas que trabajan aca. deben ser mal remuneradas ya q no trabajan a gusto

Muy Mal, cuando llegue la reserva no aparecio, me querian cobrar a otra tarifa, la habitacion estaba sucia, sin toallas ni jabon ni papel de baño, luego a solicitud mia mandaron a una persona a limpiarla estando yo dentro y me dijo que no podia ser que la mandaran a eso a esa hora ect. el aire acondicionado era como la brisa de un abanico porque era muy pequeño para el tamaño de la habitacion, la bañera estaba oxidada y la cama era super incomoda como la mas barata del Mercado. en fin fue una estadia deprimiente... No vuelvo a ese hotel ni que me lo regalen, deberian quitarlo de esta prestigiosa pagina de hotels.com

If management spends alot more money on improvement of the decor of complex then it would attract more consumers.

Me gustó en forma general el hotel, excepto que no hubo agua en la noche y en la mañana sólo un rato, porque tenían una bomba mala. Tuvimos dificultad con el agua. Y el hotel no aportó soluciones.