Petra Segreta Resort & Spa

We had a first class experience here with a suite with a stunning view of the sea and the spectacular mountains that surround the resort. All staff were helpful. The pool was heated which made it easy to swim even as the weather cooled unseasonably for September.

Staff was excellent. Jessica and Silvia were extremely helpful and pleasant.

Beautiful mountain escape with incredible views, accommodations and service.

Fantastic hotel, wonderful welcome with a glass of Prosecco, we were taken to our room which was perfectly appointed, beautiful outside furniture, lovely pool but a bit chilly! Breakfast was served morning in the main restaurant, every thing you could want. Lunch was great and the dinner in the main restaurant was fantastic. We will definitely be back, so relaxing!

Beautiful property and wonderful friendly staff.

Unique property with lovely view from the main reception/dining area. Dinner was good, not great in the casual dining area, not the Michelin rated restaurant which we did not try. Waiter was very friendly. Check in was relaxed and easy. Prosecco was served with a nice view which was nice after a long trip from New York. Other staff was helpful, some friendlier than others but all professional. The room was perhaps the smallest type on property but comfortable. The shower was a bit difficult to get to the right temperature but otherwise ok, not exactly 5 star but everything else was close to if not 5 star. No reason not to return if we make it back to the area but I would probably reserve a deluxe room with a king bed next time. I thought I did but apparently I did not.

The staff were all exceptional, most of all Franco who made our trip very special!

Beautiful landscapes

Very disappointing stay. No 5 star facility and very inattentive service particularly in the restaurant area. Not recommended.

Sardinia is a beautiful Island and the resort fits right in, but....Service was so so (spend 16 K for two rooms and stayed 6 nights). Sauna / steam room was out of service, front desk was not as professional as what we are used to. Not once did someone from management check in with us. No trip ideas received, no activity / program at the resort during the entire stay. No signs within the resort, not walkable for elderly people. Restaurant set up is very confusing. We had dinner in one of their restaurants on our first night, all nice and fairly priced. 3 days later we sat down at the exact same table and the menu from 3 days prior was not available that evening. We had to order a tasting menu per person, not what we wanted. Breakfast buffet was the same every day, no juice or omelet bar, very simple, too simple for what they are charging. We paid cash for lunch one day and the server came running after us to sign the bill... we said, why? The very same amount was on our final bill! Our check out was early (6 am) and we only had a chance to speak to the security guard. He was not allowed to change the bill unless we wrote a written explanation of what happened. He said, if he waves the overcharge he might have to end up paying it. We went to Florence afterwards and stayed at a 4 star hotel (Brunelleschi - can only recommend) and the service was the opposite. The stars should have been reversed between the two places, seriously. Not worth 16 K, maybe half at most.