Hotel Palace

Old but elegant hotel. Must have been high class in its prime. Very good breakfast selection, close to main plaza, church, shopping and restaurants. Very good restaurant next door. Only complaint is the bed was very hard. Needs a foam pad.

AVOID. Booked for 2 nights but checked out after one - they refused to refund us but we were so desperate to leave and lucky enough to find an alternative nearby, we cut our losses. We have stayed in old ‘character’ places before, and don’t mind antique furniture or a dated but cared for vibe. However this property was not even trying to achieve these things! From the start reception staff could barely bring themselves to greet us, the impression then persisted that guests and their comfort are completely irrelevant. The whole place is in dire need of updating and refurbishing. Decor run down and tired to the point of falling apart - carpets and upholstery dirty and frayed, shabby furniture, general bad smells from bathroom drains, badly-installed laminate flooring buckled with damp and revealing ancient carpet underneath. Non-existent basic room facilities. We were bitten by insects in the night - having encountered bedbugs before we were fairly confident it was not mosquitos as the bites are quite distinctive. Up until this happened we were prepared to stick it out and chalk up to experience but it was the final straw, we packed and got out as soon as we could. On announcing we were leaving early there was no curiosity from staff as to how our stay had been or why we might be bailing out. We were shown their latest bedbug inspection report which appeared to be a box ticking game. Sad that a fine old building has been run down like this - it could be great.

Hotel had a central location near Bologna Downtown and Two Towers, lots of shops, restaurants and stores nearby mini marts and grocery stores. Good bathroom and room size...interesting small door to get into room. Hotel is old but in good condition for age. Elevator was a savior but only 1 person and 2 large suit case's per trip or 2 people with luggage. A/C worked well...small bathroom and room but we expected it from the other reviews. The accessibility to downtown and walkable access to the plazas and great food Low and Slow BBQ was the best BBQ I have had in a few years (10-15 minute walks) plus you can discover great Gelato spots along the way. Best Dinner spot is Sfoglia Rina, Tortulini, Amatriciana and Lasanga. Close 2nd is Darcy Osteria Contemporanea (expect to be here for 1.5 to 2 hours) great food service and dishes made fresh but they take time.

The location was good, but literally everything else about the hotel was terrible. The shower had hardly any water pressure and when you turned on the sink, the water in the shower turned to a dribble. The “hot” water was lukewarm at best—to get decent water pressure, you had to turn on the cold water which only resulted in a cold shower. The shower doubled as a bidet!! There was no A/C in our room despite advertising that the hotel had air conditioning. Awful! The rooms were old and shabby with horribly stained carpet. The photos online were wildly different than the reality of the hotel. We took customers with us for a trade show and were horrified to have them stay here. So embarrassing…and for over $300 per night. Save yourself and move on to the next search listing!!!!

Excellent placed hotel for a 3-4 days trip in Bologna. Daily service, breakfast with limited assortiment. Recommend it!

My husband and I stayed 2 nights. The bed was very uncomfortable, it felt like cardboard.. The pictures online made the room look better than it was. There was some noise during the night but nothing too bad, even with the window open. There was no ac so we had to keep the window open, we were also provided a fan in our room. Bring bug spray, I was bite by mosquitos during the night with having to have the windows open. Breakfast was not good, the eggs were cold and the rest of the food looked just okay. The only good part of breakfast was the croissants, so not worth the money. Staff is friendly and the location is good in relation to city center, but would not come back to this hotel.

Stayed at this hotel for 3 days this summer. Got nothing against the staff. Not their fault. Ok thats out of the way. Stay away from this hotel. Stayed at this hotel for 3 days this summer. Got nothing against the staff. Not their fault. Ok thats out of the way. Stay away from this hotel. AC did not work. Had to use a fan. Old , dirty carpets that are almost ripping out. Yellow, cheap bulbs. Dirty shower curtains. Dirty tiles, with mold. Door keys are from the medieval times. This is no better than a roadside motel. I am extremely disappointed in the hotel, and in Expedia for even listing this. The owners should be ashamed. We stayed in a 3 star hotel in Florence for the same number of days and total expense, and that was leaps beyond what this place is. See the pictures for evidence. Stay away.

Stayed with my family for a few days and we loved the culture of Hotel Palace. Perfect location and great price.

It is located in a very good area but the hotel is showing its age. Very few amenities offered in the room but the breakfast was reasonable.

Lots of character, great location