Grand Meteora Hotel

My family encountered poor service at this hotel. During breakfast hours, my family was shocked to find housekeeping maids in our rooms even though we did not put out “Please Make Up Room” sign. Our valuables, phones and important belongings were still in the rooms. Our pyjamas were still on the beds. These were clear indications that we had not left the hotel to sight see. In shock, we approached the reception with 3 female staff. Two of them were extremely rude and unreasonable. They blamed us for not putting out “Do Not Disturb” sign. They claimed that guests can leave hotel without phones and personal belongings. They argued that housekeeping has the right to enter guest rooms any time during breakfast hours. Instead of helping, the reception made the whole incident worse. Feeling uncomfortable and disrespected, we asked to check out with full refund for the second night after having paid in full for 2 nights. We wouldn’t want to leave if not for this intrusive housekeeping and offensive reception. However, we were forced to stay because our distressed request was rejected. We had the opportunity to stay at another 3/4-star hotel in Kalabaka for a third night. There is no doubt that the service in that hotel was so much better than Grand Meteora hotel, which is overrated and over priced.

차를 가져가기에 훌륭한 호텔이라고 생각합니다. 넓은 주차장이 있었습니다. 마을까지 걷기에는 조금 떨어져있어서 저녁에 인근 레스토랑이나 술집에 갔다오기에는 조금 불편할 수 있습니다. 낮시간에 볼 수 있는 메테오라의 화려한 경관을 객실 베란다에서 만끽할 수 있어 아주 좋았습니다. 다음에도 묵기를 희망합니다.

Spacious room, nice view of the meteora. Free parking. However not managed properly, breakfast was terrible, not even 8am already ran out of fruits.

Excellent thank you

Excellent staf, beautiful property

Terrible rude staff room was old and stinky view was great

This property is very nice and quiet, it is a 20 minute walk to town if you don’t have a car.

The hotel has a wonderful breakfast and is very close to Kastraki- a short and hilly walk. We weee able to rent e-bikes in Kastraki for the day and used them to visit each monastary. (Many people don’t know about this option). The hotel provides great robes as well as slippers. Big room and bathroom; great balcony. We had a view of the rock columns and Kastraki. Staff was helpful and we would stay again.

Check in was awesome, young lady who spoke English was extremely helpful & informative! Food & room were great! Facility was beautiful, location could be better & view is incredible. Gentleman who managed front desk in afternoon was totally unacceptable & rude! Too many charges, ie ice, pool & jacuzzi. HVAC & Internet were challenging.

Breakfast was very disappointing. As a Vegetarian, there were practically no options. There was only one type of bread, no hot milk, only one fresh fruit. They were also not accommodating to making anything meatless for us. We scarcely had anything for breakfast during our stay and frequently found ourselves hungry. We could only eat white bread as all the breads had bacon/ meat in it. We requested for a bread without meat for the next day but were completely denied. Both days of our stay we had to spend money for our breakfast. Very very disappointing