Hotel H2O

The place is okay just for a quick stay. Need to consider additional divider between room and bathroom coz the room floor is getting wet when showering

ok

Right by the bay. Location is key!

Great for children great location right on the manila bay. Only negative was the restaurants closed early so only one option for dinner after 5:30 pm and its thai food!!

Twice we asked the hotel to reserve us transportation to the airport and both times they forgot. But they were nice enough to call us a grab both times. Other wise it was fine.

We stayed at this property in 2015. We were really impressed with the breakfast buffet and the property amenities. This time the breakfast buffet was sub standard at best. No jams for toast? It was a very limited buffet. Definitely not up to the standards of an upper tier property. There was issues with communication between front desk staff and the pool staff. We were confronted about not wearing shirts while swimming? There was no such posted regulations. There was no water pressure on our last morning. Our front door keycard had to be reprogrammed multiple times. The advertised laundry service was not available during our entire stay. This is a property that I would avoid going forward.

Beautiful property where you can go to the aquarium and lots of options for food a wonderful bar overlooking the bay of the water. It was very beautiful. Staff was very friendly.

The staff was super helpful and nice. Definitely staying there again. Great dining options and close to the beach.

We choose the hotel because of the pool and went we get there the pool is not available!!

When I was booking this, one of the booking amenities is the pool. It’s not the best pool in the world but the pool is on the picture so I thought it’s there. We got to the hotel to check in but got told that it’s under renovation. It was really a big disappointment as I have kids that loved water. Upon entering our room, the aquarium looks nice but we were left to figure out how to use the remote to hide the aquarium. Had to figure out by ourselves and felt ignorant at some point. Our first day, the shower flooded all the way to the walkway of our room. It just doesn’t drain fast enough. The bathroom doesn’t have a real door so you can’t really poop in privacy because the shower door is also the bathroom door which doesn’t latch at all. Would I recommend this hotel? Absolutely not. They didn’t do anything to make our stay memorable. The service, the staff and the overall experience is terrible. I don’t think it should be rated as a 4 star hotel.