Hotel H2O

I would not be staying in this type of room in the future if the rate is still the same per night (Php 11k+) as it is overpriced, only if 50% of the original rate (around Php 7k or less) then maybe the following things that I'll mention will be acceptable. Only one bed and the rest are sofas. The TV is so small which for me is not acceptable as this is the bonding time with your family yet all needs to get close to the monitor just to watch, it's very uncomfortable. Also, other rooms for 2 pax have 2 restrooms while this family room only has 1 rest room when this type of room is for 5 pax. It's so inconvenient. Plus, this type of room is located too far from the destinations (i.e. lobby, gym, dining, etc.) as it's located in the inner part of the hotel which is not senior citizen friendly. The walk will take several minutes just to get to main area. Uncoordinated staff as well. Front desk just accepts calls but doesn't provide accurate instructions with other hotel staff as we keep on repeating our requests. Breakfast taste good for most of the food options in the buffet but very few selections. I should have scored this as 1 star but I'll give it 3 stars since manager, Aries tried his best to compensate the unsatisfaction our family felt.

I really enjoyed the vast amount of attractions to do near the Hotel. I also really enjoyed the room itself and the room service was amazing. I didn’t enjoy the communication at the hotel however. I felt that things could’ve been explained a little better when it came to housekeeping.

Very good stay for the kids to enjoy Manila Ocean Park

Esxcellent customer service,

I have stayed at H20 10 times since 2016. please bring back the tasty Filipino foods the restaurant used to serve. We didnt care to much for the new menu. need more choices

The room was lovely, but dining is very limited. Our "free buffet breakfast" was cold and they didnt really care when we complained about it.

Great experience .

Because of its aquatics and water park this hotel is ideal for young children. If you're traveling solo or a couple who's not interested in any of the mentions, skip this hotel. Its very noisy and a attraction for the locals.

Nice room with large fish tank which the kids love.

The Hotel is good and nice rooms are good but facilities limited, breakfast was very average and limited selection, plus they packed things before closing time, which was annoying, the staff are nice and where helpful