Meliá Düsseldorf

Die Lage ist super, das Personal ist freundlich und das Zimmer ist sauber.

Das Frühstück

Ein Bademantel wäre toll gewesen.

Leckeres Frühstück

Es gab nichts

tolle Lage am Park in der Nähe der Altstadt, sehr umfangreiches und leckeres Frühstücksbuffet

The room was nice and big, with a really comfortable bed and clean interior. The staff all knew English and were very friendly. There's quick access to a tram around the corner, and an area for taxis to park when they come to pick you up.

Our first night there the AC was broken throughout the hotel during the heatwave. This made it impossible to sleep, as not only was the heat keeping us up, but since we had the window open several ambulance sirens rang out throughout the night, and the clatter of the tram by the hotel was extremely loud. We only got 2 hours of sleep and felt horrible the day after. Considering I was here for a networking event, it was really bad. Luckily they fixed the AC the next day, but it was awful until they did. The app that you get access to upon connecting to the WiFi was not working either. My partner forgot his toothbrush, and we sent a request through the app to get a dental kit delivered since it was late and we were exhausted. Since it said this service was available 24 hours, we stayed up to see if we would get a reply. Nothing. The next day we had to go downstairs to request one from the counter, but they had to ask a different staff member to deliver it to our room later in the day rather than just handing it straight to us, which was unfortunate since we were running late so we just had to share a toothbrush.... The mini fridge was also filled with the mini bar items you had to pay for, so we were unable to use it to store any food or drinks that we brought, which was also a bummer and our food went bad in the heat. It was just an overall really underwhelming experience.

Sehr nettes Personal.

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Ontbijt

Airco was kapot bij 34 graden