Hyatt Place Richmond Airport

Breakfast was HORRIBLE, room had no water one morning, pool was ice cold, no heat in pool area nor lobby/breakfast area of hotel. Staff was AWESOME! Not what I expected for a Hyatt property

It was nice and clean. The room was big enough for our family and it was quiet. The water pressure in the shower was excellent. We enjoyed our short stay for the most part.

The breakfast was disappointing. There weren’t many options. They had bagels, lil quiches and waffles. There was yogurt and watered down orange juice and apple juice. The only meat they had was inside the quiche.

I liked that the hotel was dog friendly. Very comfortable bed.

Sink water temp wouldn't stay cold, it always went warm no matter where the handle was positioned.

Great place to stay, food nearby and staff is amazing. Karmen and Amanda were so helpful and friendly. I even observed Karmen go above and beyond with a family who did not have a reservation and the hotel was sold out. She made a few calls for them going above and beyond. Hotel is clean even though it is going through upgrades. Rooms are comfortable and very clean. If you are staying in the Richmond area, this is your hotel and hope that Amanda and Karmen are working! Their smiles and friendly demeanor are contaegous!

The room was very spacious and very clean. Beds were comfortable.The proximity to restaurants and shops was a plus

The sink in room had slow drain, shower lost pressure often, soaps in Shower smelled terrible. Odd having sink outside of bathroom. The mini fridge made a load noise so turned it off. The pool and fitness area both said closed but seemed o my due to construction carts being left in the hallway. The breakfast was ok nothing like what’s depicted.