Macdonald Old England Hotel & Spa

Location is very good the room are good

Breakfast we had booked for 10am we had to wait in a line of over 20 people for over 25 minutes we could see tables available inside But still wasn’t seated I don’t know why. We was asked if we wanted toast said yes the toast came out and then they took the breakfast order wasn’t asked if I wanted tea or coffee I had to ask for that and it didn’t arrive By the time I’d eaten my breakfast and left. So to summarise the wait to be seated was ridiculous they should of taken the full order For the hole breakfast including hot drinks ant the same time and brought it all out together Instead we had cold toast by the time the breakfast came out and hot drinks that didn’t arrive at all

We are currently staying at the Old England Hotel and honestly, this has been one disappointment after another. The only genuinely positive parts of the stay so far have been the breakfast and the spa facilities, both of which were enjoyable and felt closer to the standard we expected from a 4-star hotel. Unfortunately, almost everything else has fallen well below expectations. From arrival, the reception staff came across as rude and uninterested, which immediately set the tone for the stay. The hotel itself feels extremely outdated, with tired décor throughout and an overall atmosphere that feels more neglected than charming. One of the biggest frustrations was the surprise £25 per night parking charge, which was not made clear during booking. For a hotel charging premium prices, this felt incredibly misleading. We also paid extra for a lake view room, only to discover the windows were so dirty that you can barely even appreciate the view. Paying for an upgrade that you can’t properly enjoy feels ridiculous. The room itself has had multiple issues: The shower takes around 20 minutes to warm up properly The supplied hairdryer does not work The TV is extremely outdated and doesn’t support streaming The WiFi is very weak and unreliable There is no proper way to cool the room other than opening the window, which then lets in a huge amount of noise from outside, making it difficult to relax or sleep comfortably Individually, some of these issues might be minor, but altogether they create a very poor experience, especially for a hotel advertised as 4-star accommodation. At the moment, the hotel feels overpriced and heavily reliant on its location rather than the actual quality of the stay. We expected comfort, cleanliness and decent facilities, but so far this has not felt remotely worth the money.

Fabulous room

Nothing

Location and soa

No music in bar of a night sat in silence No yea coffee or refreshment on spa balcony

My wife and I recently stayed at The Macdonald Hotel and Spa in Bowness-on-Windermere on Sunday 10th May, and we had a fantastic experience. The staff at the hotel were excellent and made us feel very welcome from the moment we arrived. Everyone was friendly, attentive, and couldn’t do enough to help, my wife is 8 months pregenant and this was taken into consideration throughout. Our room was clean, spacious, and had a lovely view overlooking the lake. We also had access to the spa and gym as part of our stay, which was well worth a visit. My wife had a couple of treatments during our stay, which she thoroughly enjoyed. If you enjoy a drink, the upstairs bar is a great place to relax, with fantastic views across the lake. There is also a roof terrace, which would be perfect in nice weather. Our package included a three-course evening meal and breakfast, and the food was very good with plenty of choice on the menu. We would highly recommend staying at this hotel and would like to say thank you again to all the staff for making our stay so enjoyable.

Old and tired. Car parking charge a complete rip off and drinks far too expensive.

Lovely hotel on Windermere, friendly staff and great location. Food was excellent. Second time of staying here and just as good as the first.

N/A - everything was perfect