Holiday Inn Express & Suites Knoxville-Farragut by IHG

Nice place was a pleasant stay

Absolutely amazing staff and cleanliness. The breakfast bar was over the top, clean and the staff very friendly. This was our 4th time staying at this hotel and have told other family members, and they stayed as well. We will be back.

Clean, comfortable, convenient

Person at desk upon check in was a bit over the top.

Na

The first night I checked in our room was small but nice. It had one king size bed. The toilet clogged the first time someone tried to take a number two. No one came to clean the toilet and when we came back the room smelt funky. They moved us to the first floor from room 304. Down to 130 something last room on the left-hand side at the front of the building. I felt for $200 a night each night that my second room was concrete ceiling, concrete walls and echoes. The ceiling was high. The carpet was funky. There were stains on the carpet. The bed was lumpy. The springs popped out in the middle of the king bed so whomever slept in there only slept on the two sides. The lady at the front desk you could barely understand her English and she told me that’s all she had left. However, there were still rooms because I did a fake call to book a room and there were still rooms available. I coughed all night long. The AC was cold, but it gave out an odor. I will never stay at Holiday Inn express again. It was such a bad two nights of sleep. I don’t understand if people who work at hotels don’t like their jobs or have an attitude. Why would they be hired to deal with people? It’s not just that hotel Knoxville in general has the dirtiest hotels and the rudest people.

Super clean and staff was really nice! The guy running breakfast was on his game! He definitely takes pride in his job. Also breakfast was really good and having a coffee machine available all day was a really cool option.

Great overall

Nice clean and very friendly, helpful staff