Ocean Reef Suites, South Beach

I was not able to take a warmth shower. I tried in the morning and at night. The water always came cold.

Staff was great breakfast is just ok. Area is perfect

It’s a great place to stay as the location is close to the beach. The room isn’t very big. Breakfast was disappointing as it was cereal, bread, or crossants and bagel, no eggs. Coffee had no taste. You had to pick up your food in trays in lobby and take them to outside tables if you could find an empty one or bring it back to your room. The tables weren’t clean. The front desk workers were excellent. They are very helpful and kind.

This property is perfectly located in South Beach and close to everything you need to see and do in Miami. The staff were friendly and the rooms were spacious.

Staff was not very helpful. Their website says valet parking. That’s a complete joke. You need to drive around until a parking spot opens up near the hotel. Once you park and go inside they will “find” your vehicle and park it. I have an app that tells status of my vehicle and at 10:00pm said the vehicle was still unlocked “very safe”. I remote locked the vehicle. Handicap accessible is a joke. The ramp isn’t obvious because it’s inside the seating area for the restaurant. I asked about where the handicap ramp was and the lady at the desk couldn’t tell me. Rooms aren’t super clean and the attempt at remodeling them fell way short. Highly recommended mot to stay at this hotel ever.

I travel with my 2 young daughters, and we enjoyed our stay. Do not rent a car because everything is walking distance, the beach is 1 block from hotel , and all the restaurants are all on the same block . The hotel was perfect , clean , and the receptionist was kind to us , and the entire environment and experience was perfect. I highly recommend .

Initially everything was great! We checked in, room was fine and I thought it was a good use of space. The problem was on the next morning as we were getting ready I picked up a towel from the floor and there was a cockroach under it, and I’m telling you this was the biggest one I’ve ever seen! It was at least 3.5-4 inches long, literally. Of course we took it to the front desk, but all the man had to said was that they’re aware there is an issue and they have an exterminator come in on Mondays (we stayed on a Wednesday.) I just wanted to share that because I had read a lot of reviews on this hotel prior to booking with them and no one mentioned it. I will say that I did check the room when we arrived as I’m paranoid of any hotel we stay at so I check for bugs/bedbugs/etc. and I didn’t see anything! There was a gap under the door that lead to the hallway and I honestly feel like that’s where it came from, and where I found it wasn’t too far from the door.

In general, we were pretty happy with the stay. Pedro was very helpful and informative and gave us an upgrade to a bigger suite. Very convenient location with easy access to the beach, restaurants, shopping, and entertainments. The included breakfast was decent. Some minor issues were the loud air conditioner and the sofa bed. I slept in the sofa bed the last night of our stay and I felt itchy immediately. The itch kept me awake until I couldn't bear it and moved over the blanket and covered myself with the cover sheet only. The itch was gone after that. I didn't have previous experience with it but I couldn't help suspecting of bedbugs. Funny thing is that my husband slept in the sofa bed for three nights and reportedly didn't feel any itch, so I don't have an explanation for it. Other than these, it was a pleasant stay.

Everything was good had some trouble with the TV but no big deal

Wonderful stay at Ocean Reef suites! Employées are very friendly and checking on us all the Time. Good breakfast, nice rooms. We had the chance to be upgraded. Perfect situation,3 minutes walk from the beach/ Ocean drive. Beach chairs included in the price. I recommand and would definitively come back here :)