Ocean Reef Suites, South Beach

I stayed there with my son, for 4 nights. It was exactly what we were looking for. We had a comfortable queen bed and sofa bed. We had a nice little kitchen. Bathroom was not big but OK. We had a chair dining table. Breakfasts are basic, but good with coffee, juice, waffles, bagels, toasts, viennoiserie, cereals, yogurts, apples and bananas. You could eat either outside of the hotel or bring back the breakfast in your room. It's also good that they have an agreement for a free chair at the beach with Boucher Brothers, along with free beach towels.

Property was clean, rooms were nice. Staff was very friendly. Free towels and lounger chairs on South Beach.

Everything was cool. A block from ocean drive. A lot of restaurants and shopping within walking distance.

The location is the best aspect of this place. It was easy to find and if you get a taxi from the airport, it's a doddle. Our accommodation was spacious and we might have been upgraded to a larger room. The bed was comfortable. The bathroom was old fashioned but clean and the shower was good. There was also a good, if noisy, air conditioner, indispensible in Miami. The staff was helpful and they took a lot of trouble to fix our ceiling fan and light. for which we were grateful. Free tea and coffee available, but only in the lobby area, which is typical of America. However, the property has a bit of an identity crisis. Is it a BnB, a hotel, or a serviced apartment? It is all of them and none of them. The apartment has lots of cupboard space but there is nothing in them, except for a few drinking glasses. There weren't any cups or mugs. There were a saucepan and a frying pan and some cooking utensils, but there was no cooker! How bizzare was that?! It looks like they had replaced the worktop but not the stove. The sink was incredibly small for a kitchen area - it wasn't even big enough to fit a dinner plate. As there was no kettle in there either, we had to go all the way to the recpetion to get hot water for a cup of tea. I think Americans are more tolerant of this than us Brits. We felt it was a bit of a faff. The photos showed toaster and coffee machine in the kitchen area, but they may have been put there for just for show. We also wondered why the apartment had a tall table with 4 tall stools instead of just a normal dining table and 4 chairs. They reminded us of the 1980s. Breakfast was a bit chaotic. It was a buffet, of sort, served in an area of the lobby. There was a waffle station which was popular and so it didn't take long for the place to fill up and becomse chocker. We couldn't be bothered with the waffles and so only had bagels, patries and yoghurt. It definitely helps if you are have a good standard of Spanish of any variety to communicate with the servers. We thought for what we had paid, we didn't receive a great deal. Yes, the stay was comfy, and we were in a touristy area. However, I will think twice before staying here again.

This hotel has a great location. Just walk one block to get to the beach. Lot's of shopping and dinning just outside your door.

We had a very early flight into Miami and they were able to get us our room by 11:30!

Nice place

This review is not about staying at the hotel but is about their exceptional customer service. My sister was staying at Ocean Reef for a CrossFit competition and I wanted to surprise her with some flowers and cake. The staff was absolutely ready to help make that a reality. The gentleman working the front desk that day was so gracious & went above and beyond to help me out from over 1000 miles away. If for no other reason, know you’re in excellent hands if you book your stay here. They will make sure you have an incredible time.

Breakfast could have been better. It was the same six or seven items every single day. No facial tissue provided in the room. I think the "resort fees" are pretty exorbitant considering for what is provided. Staff was courteous. Room was clean. No dish towel or dish rack was provided for the dishes, just a sponge and detergent.

Great location and great find. Had a studio room which was quite basic but extremely clean. The bed was comfortable with big squishy pillows which I love. Restaurant downstairs was great and I highly recommend the seafood linguini! You get towels for the beach over the road and everything is close by. Would stay there again.