Clarion Pointe Sulphur - Lake Charles

The property overall was clean, had a good smell, but it was somewhat dated and in need of upgrades. The front desk person did not smile, but when I needed help, he came quickly so that made up from the unapproachable look. Overall for the price, it was fine. Convenient location, but needs a generator in case of bad weather.

The Staff was friendly and location was convenient

The kind size bed was amazing. Very comfortable. We had a good night stay.

It was cool. The worse thing about it was the breakfast. They shouldn’t list that as breakfast. That really was the only disappointment. It’s a beautiful hotel. Clean and comfortable.

There were small blood stains on the walls in the bathroom and bedroom. The floor had not been cleaned. The wall next to the mini fridge looked like something had exploded on it. The room reeked of cigarette smoke and it was a nonsmoking room. The hallway reeked of weed. The website made everything looked like it had been remodeled. The lobby yes, but upstairs, the hallway has chunks missing out of the wood molding all the way down the hall. I would not walk barefoot on the floor as it clearly had not been cleaned any time recently. There was dirt build up on it. 10 out of 10 do not recommend. Given the state of my room and the facilities I didn’t even look at breakfast.

The breakfast was very good. We ate the waffles

We liked everything everything was so polite

That the pictures promised a fridge with a freezer

That the pics were false advertisement there was no seperate freezer in the room and they wouldn’t switch us to another room.