Fairfield Inn and Suites by Marriott Fort Wayne

The staff, specifically the breakfast crew were amazing. The rooms were either dirty, or not well maintained. We had to switch three times and we stayed in the last one because it was the cleanest of the three but the main light in the bathroom was out and the shower bottle in the tub was dislodged and just set on the rack the door flap (that “locks”) the door was crooked and didn’t stop the door from being opened at all. The door frame going into the room was damaged and crooked. Overall would NOT recommend staying there. Especially for the rate we paid.

It was a welcome place to relax and get rested up for the next day. Really enjoyed the hot tub to soak our aching bodies in; glad you had one that was working!

Great place to stay

I was very disappointed with this hotel. For a Fairfield Inn, the hotel does not meet the Fairfield standard. They are short staffed, we had to wait about 10 minutes to check in. Our room did not have any shampoo, cream rinse or Kleenex. The outlet in the bathroom was not working, the king size mattress is very soft and sagging and both mornings non residents would come in and have breakfast. The 2nd day we left because the non residents was walking around looking agitated. We did not feel safe.

Clean, quiet, friendly staff, and it didn't cost a fortune. Our family enjoyed it and would consider staying here in the future.

Friendly staff, updated decor, water and apples for snacking, bathtub. Enough towels, toiletries Glued dispenser for conditioner had fallen from shower wall. Good lighting.

Outstanding parking lights are terrible. Need way better and brighter parking lights

The furniture needs updating, staff needs some better customer service skills. Cleaning lady was trying to get me out of the room at 945 when check out is 11 am. Heater/air very loud, thin walls. Several lights in my room did not work. Only stayed 1 night otherwise i would've had them fixed. Breakfast ok.

Overall the room was comfortable, but the sheets were thin. It is time to replace them.

Didn’t change the sheets. Room was right by the elevator, AC unit would fire every 30 minutes, could easily hear thru the walls, pipes were very loud when water was turned on in any room close. The only good thing was the cleanliness and quality of the breakfast. Otherwise I was unable to cancel any of my stay and choose to stay with my family and lose the money of the last night instead of stay again. I slept better there.