Hilton Garden Inn Starkville

Hotel is slighty dated Three night stay room was not cleaned No trash or linen service had to locate a housekeeper to get clean towels

Extremely nice staff and the game day shuttle was KEY!!!

The stay was horrible, one computer working when I got there and after 10 min of waiting she finally said I will check you out in the office. That took another 10 minutes. Both elevators inspections were out of date (10/12/24) and when I got back after a long day I went to get ice, my key card got stuck in the door, had to walk back downstairs and tell them and the girl at the desk was calling for the maintenance man and she didn’t even have the walker talkie on while she was texting the same time in her phone. She acted as if she could care less, the maintenance guy came up and he couldn’t get the card out and how to pry the door open, I had to pack everything up, move across the hall and the girl from the from the desk that had come up to give me a new key, neither the green nor red light on the key reader worked. Then for a $200 room, breakfast was $15 l!!! Whoever the manager is should be fired. I will never stay there again and I have told everyone not to stay there and I have a lot of friends that go to Starkville!!

The price does not match the condition of the hotel. The bathroom was disgusting, the toilet was rusted, mildew and soap scum was all over the shower walls, it smelled horrible, the refrigerator did not work and the iron leaked rusty water on my clothes!!! Very disappointed and I will NOT BE BACK!!!

While the property was safe and of average quality, the hotel front desk staff were not only incompetent but also unprofessional as I was initially charged an exorbitantly high rate and after booking online, staff twice neglected to authenticate my room keys, which caused an unpleasant and inconvenient experience. To add insult to injury, the staff insisted that I verify my room key by using an alternative exit door to leave the premises and use to key to reenter the building. This was an unfortunate encounter and the front desk staff should receive better training.

Everyone was friendly. The checkin went great. Beds were okay comfortable. The worst part is they want you to pay for breakfast. We paid over $300 for a room because of game night and then you have to pay $15 a person for breakfast. I think that’s a little ridiculous.