Chiangmai Grandview Hotel & Convention Center

I found the staff to be very rude and unfriendly. They wear a "smile button" but it's too bad they don't actually smile at you. I needed to make a local call to another hotel, the girl at reception told me you can use the hotel cell phone and it's 24 bhats a min. Are you kidding me? What kind of service is that..... All she had to say was you can make a local call from your room. Overall very disappointed.

We didn't have a good experience with the hotel staff, in particular, one that was unfriendly and unhelpful at Chiangmai Grandview Hotel & Convention Cente. We arrived one week prior to our booking (I made a mistake with the booking) and requested the hotel staff to resolve the issue by moving the paid booking forward. However, the staff refused to assist us, and I can understand she may be bound by policies but her response was rude, unhelpful and not wanting to help us at all. Definitely not going back there in the future and not recommending anyone to stay there.

I was happy and the hotel is easy to find.

Difficult location, dated and not up to Chiang Mai standards.

Hotel staff is friendly and helpful. Hotel is generally well maintained, except for the pool area which does not seem to be used at all. Buffet breakfast was great. The hotel location is not the best, but the complimentary shuttle to the Kalare Night market made up for it.

Service was good, hotel very clean with comfortable bed Unfortunately the Chinese restaurant was closed Wifi OK Breakfast buffet quite adequate although not totally westernised