Hollywood Casino at Greektown

The staff at this property goes above and beyond! From the moment we got there and couldn’t check in yet, to the time we checked out, we absolutely loved the people we encountered. Totally worth staying just for that!

Common areas- elevators and floors were dirty. Our toilet had feces left in it. Yuck!!!

Great location

Staff was friendly and was an overall great experience.

I want to start by saying Valet, Bellhop, and Restaurant services were amazing! However, when we checked in, the girl at the counter waved us forward (or so I thought), then snootily replied with “I’m serving the VIP line”. That already left a bad taste in my mouth. Then, even though we checked in at 7:30 pm, our room wasn’t ready. I booked this 1 month in advance and never received a phone call. It was for my sister’s 40th Birthday, and they offered us a King room with a rollaway bed after paying over $500 (I booked a double Queen). We had to use the public bathrooms to change our clothes and get ready for dinner (I know, I know, first world problems…). I don’t use my phone much, so I’d given them my sister’s number to call when the room was ready. We headed to dinner, only to be turned away because we had to check our bags with the Bellhop. When we finally got to dinner, she continued to check her phone- no missed calls. I finally pulled mine out to call and see if our room was ready- I had a missed call 20 minutes prior. Turns out, they wrote her number down wrong, and since no one answered, THEY GAVE OUR ROOM AWAY! Back to waiting again. 3 hours later, at 10:30 pm, they finally had a room ready for us- only to find a wad of hair in the “bedroom area” and hair all over the bathroom floor. There were multiple people waiting in the waiting area with the same problem. Manager and front desk staff need some training and hospitality courses.

Great hotel!!! Front desk were very helpful and accommodating! I loved everything about my stay especially the view ! The room was beautiful and I had a wonderful night! Unforgettable memories

Staff were extremely friendly and helpful. The free valet parking and shuttle to the Little Caesar’s Arena were such a pleasant surprise. Would definitely recommend!

Clean conveniently close

Lot's of food nearby but lot's of construction. Don't let it scare you away it is an amazing area and very glad we stayed here.

The room was nice and clean. The staff was helpful.