Wild Pheasant Hotel & Spa

Location was good a 10 min walk along river bank into town. Spa was nice to have at end of day.

Wi-Fi in room was poor 0-1 bar at best - Wi-Fi needs boosting Room service is on request - requested but it didn’t happen. Menu in Dining room & bar was limited - too many Berger options!

From checking in to checking out, everyone was very friendly, polite and up for a chat when able to. This starts off with reception staff, to catering staff, bar staff, literally, everyone was so friendly. Loved the grounds of the hotel, the little garden square to the surrounding front. The hotel its self looked fresh and kept clean. And the room was plenty big enough for the 2 of us. I would definitely return.

Amazing hotel, staff were lovely and friendly, great location, 15min walk into town

Nothing

Room gorgeous, location perfect and staff great

I reckon the breakfast prices considering a 5 min min walk less than half the price

Great location really friendly staff . Well tendered gardens and a large really comfortable bed.

Having paid £292.00 just for room for a 2 night stay I didn’t expect to be charged £10 p/h to use the Spa plus towel and robe hire

No breakfast. Location good

Warmer room on arrival

Room was very comfortable and spacious as well as clean The beer gardens and surroundings were almost perfection Proximity to town ideal The welcome we received from reception staff was absolutely perfect and warm including the courtesy call before we arrived.

Just one thing. We have stayed at the Wild Pheasant often over the past 15 years. We have always checked in and gone straight to the spa to relax after our journey before going into town. I checked with reception twice that we were still able to do this and was told it was OK. However when we tried to enter the spa a very over officious lady questioned us as to whether we had booked .We were then offered a time slot that was ideal for us only to be told (seemingly with relish) that as we had booked through Booking.com we would have to pay a fee to use. We declined and when checking the new rules are only visible in small print at the very end of the venue profile. This spoiled the visit for us as we specifically booked here for the spa and it was not clear that charges and time slots were now in place unless the reader scrolls through the whole profile.