Holiday Inn Express & Suites Austin South-Buda by IHG

I liked the front staff. They were helpful and made my chsck in and out easy. Free coffee.

The room smelled like hot shower. They dont air out the rooms and you can smell it. Rhe pillows look nice and fluffy and when you lay down on them, you loterally sink in. The beds made so much noise. The springs in both the beds were so loud with every movement. The dumpster outside was overflowing with trash. I found a cochroach in the room. We asked for towels to be brought to our room and no one came. The doors were hard to open and you would have to pull them hard to close. Their were lots of flies in the dinning area because of the door to the parking lot by the pool not being closed properly. Again, you had to pull it hard to close. We stayed for 3 days and 2 nights. Our trash was piled up before we left. Not sure if we had to call for them to come check our room.

Everything was good

The room smelled funny and pancake maker didn’t work right

This area is great, and you can easily walk to Starbucks, Dutch Bros Coffee, McDonald’s, Taco Bell, and Popeye’s.

The elevator takes much longer to open and close, and it’s also slow to reach each floor. It needs an update!

Air conditioner worked good

Breakfast wasn’t a good quality. Ceiling fans were out in whole building.

A big room. The man in front desk was too kind. 10/10

The Elevator it takes too long

Room looking

Smell in elevator, and lobby, was like smelling weird

Room was FILTHY. Common areas such as elevators - filthy. Breakfast bar was the worse I have ever experienced. No fruit, waffle machine broken, coffee area dirty, homeless come in for breakfast, my room key was not working on the work out area and no one was at the desk to let me in. No Cleaning service. Elevator stopped working our last night. Horrible place. DO NOT STAY HERE.

Super convenient location. HEB & Walmart right across the highway!

There was a smell once you got out of the elevators. Like mildew. I asked for extra pillows and didn’t receive them. Quality definitely was not what I was expecting from HIE