Hyatt House Richmond - Short Pump

I liked the hotel, my room was just dirty.

Stay was good. Food was good. Cleaning person never restocked the towels

This hotel is in a very convenient location right at the Short Pump Mall. It is within walking distance of several restaurants and stores. Our rooms were very comfortable and had full kitchens. I would definitely stay here again and would highly recommend this hotel to anyone staying in the area.

The room was great here and the hotel staff are very friendly. We were in the corner tub suite. Room and hotel were clean and maintained well.

Excellent staff at front desk. Breakfast was great. We enjoy staying at the Hyatt House very conveniently located to all the restaurants and shops. Hopefully we will be back next year. Thank you

The band of the hotel & the location

Parking

The only complaint was roofing being done on the building and we were on the top floor….noise.

Great hotel location. The room was nice with a full size fridge and a small cooking area too. The one complaint is that all night long I heard doors slamming because the room doors slam shut and are pretty loud. Normally we stay across the highway at the aloft. It’s also another great option in the area.

I loved this hotel would be back again very soon

Stayed at hotel for 3 nights. Very worn hotel in need of deep cleaning, polishing, and interior repainting. Needs entrance pressure washed. Cabinets in room were chipped and covered with fingerprints. Carpeting throughout common areas needed shampooing.Fridgerator door had deep scratch on stainless door. Dimly lit room. Breakfast offers poor choices and poor quality food items. Wouldn't recommend and won't stay there again.