One&Only Cape Town

We have stayed here for 6 days and it has been absolutely the best experience in one of the finest hotels ever - and we've done a few! Amazing staff with exceptional customer service, beatuful room and facilities, fabulous food and beautiful pool area which we adored. So thank you to everyone here for making our stay in Cape Town the best it could ever have been. Without question we will be back to this beautiful hotel.

The Standard of Luxury! The One & Only Cape Town truly defines what an exceptional hotel experience should be. From the moment we arrived, we were immersed in an atmosphere of tranquility and luxury, underscored by fantastic, unparalleled service from every member of staff. The location is second to none and a fantastic hub for exploring Cape Town, especially the waterfront. Sipping a cocktail at the bar is a must, offering a truly stunning view of Table Mountain that is unforgettable. The rooms are equally impressive; ours was incredibly spacious and featured a lovely balcony overlooking Table Mountain, providing a breathtaking backdrop to start and end each day. The hotel also adds thoughtful, personal touches, such as leaving a little gift in the room each evening, which was a very nice, welcoming gesture. The beautiful pool and Spa area is a sanctuary within the city. The sun loungers deserve special mention, as they are less like chairs and more like actual, luxurious day beds, perfect for ultimate relaxation. The attentive pool staff ensures you never have to lift a finger, readily available to bring meals and drinks whenever desired. Finally, the real highlight, as many others mention, is the breakfast. It is hands down the best hotel breakfast we have ever experienced. The selection is vast, the quality is sky-high, and everything is prepared with perfection. This alone makes a stay worthwhile. (Pro Tip: Be sure to get a takeaway box for the incredible muffins—there’s only so much you can eat in one sitting!) If you are looking for the absolute pinnacle of luxury, service, and location in Cape Town, the One & Only is the only choice.

We only stayed for one night and I wish we could have remained longer. The property is lovely and the views of Table Mountain are stunning. The staff were all excellent. Professional, caring and attentive. Our room was spacious, well maintained and had a great view. Drinks and small bites at Views (lobby bar/restaurant) were excellent as was the breakfast.

Having travelled extensively across the world, I can confidently say that your establishment outshines them all.Your unwavering commitment to exceptional service and genuine respect is the true secret to your success. The atmosphere you have created, complemented by exquisite cuisine, a diverse selection of room options, and world-class spa experiences ensures that every guest feels like royalty.

hotel location is in the short distance from anything at the waterfront and with easy access by car. Room size is bigger than usual. Bed is so comfortable you don't want to leave it. Breakfast is exceptional (there are oysters served). Hotel management staff is very helpful.

Cleaning service needs to be improved. They do not pay attention to "Clean my room" sign - one day it was on the door for 5 hours and the other - for 4 hours without any action. When there was no sign the cleaning team decided to make the service at almost 10pm. So when I came back to the room - it was in the middle of the service. At the end instead of going to sleep I spend around 30min until they empty the room

Truly beautiful property with excellent service in a prime location. Whether staying on the island or in the main building, the accommodations here are fresh, luxurious and built for relaxation. The main lounge has stunning views of table mountain and the restaurant outlets are wonderful. You really cannot go wrong with this property.

The One&Only in Cape Town is an exceptional property. Although the hotel is quite large, the experience feels remarkably intimate, and the service is truly top-notch. Our room was extremely comfortable, and the views of Table Mountain were absolutely breathtaking. The restaurant, RŌII, offered an incredible and delicious dining experience. The hotel’s design is stunning, and the breakfast is exquisite, truly in a league of its own.

1st time with one and only, the team made a great impression with an amazing and personalized service