One&Only Cape Town

Amazing spacious room, staff were incredible and super helpful, and great location.

The lifts could perhaps do with an upgrade

Wow where do I start, what an amazing hotel, with stunning views, who couldn’t do enough for us during our stay. If we could give 6 stars we would. The instant impact of the breathless view of table mountain from the huge window in the hotel bar is simply stunning, and a great start was helped by the warm and friendly greeting from the staff, especially Fillimon who greeted us every day with a beaming smile. The concierge Faroz was brilliant, he was very helpful, went above and beyond to help us with our trips and events we had planned, always smiling and wanted us to have the best experience possible. We also used the guest what’s app service which had swift responses and easy to use. The room was amazing, we had an exquisite view of table mountain, the bed was very comfortable, we could connect our device to the TV to watch what we wanted, the cleanliness was immaculate and turn down was brilliant with a different amazing present every night. The buffet breakfast with a La carte offering was exceptional, so much choice, great service and high quality food. We also ate in the restaurant one night and food was tasty, again with excellent service. The Pool is amazing, beds are very comfortable, lots of towels, the staff are helpful, brilliant service, and nothing was an issue. Who we believe to be the Pool manager, was always so helpful, welcoming and attentive. The hotel is in a great area, you are a very short walk into the vibrant V&A, where there is lots to do and see. We would highly recommend - we will be back!

Great experience. Lovely pool. Nice food. Staff go above and beyond and are all warm and friendly. Would recommend to anyone

De omgeving en de plek van het hotel is prachtig, veel op loopafstand in de stad maar toch prachtig groen op het hotel terrein.

De service van het hotel staat absoluut niet in verhouding tot de kosten per nacht. Veel gedoe gehad, ze komen niet uit zichzelf terug op aangekaarte zaken, diner reservering voor nye die gecanceld word en niet meer hersteld kan worden etc.

I have already completed a survey

Incredible hotel and experience I stay at a lot of luxury hotels and this is one of the best - the staff are amazing and hotel location is perfect