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6.4 / 10 Guest Rating

Crystal Inn

2015 Texas 73, Port Arthur, us

Crystal Inn - main view

About the Property

Luxurious Accommodations
Crystal Inn, nestled in the picturesque Port Arthur, Texas region, is a 5-star hotel offering unparalleled room service and a round-the-clock front desk for your convenience.

Convenient Location
Situated just 36 km from the bustling Beaumont Amtrak Station, and a mere 7 km from the nearest airport, Jack Brooks Regional Airport, our hotel provides easy access for travelers.

Exceptional Service
Experience top-notch hospitality and comfort during your stay at Crystal Inn. Book now for an unforgettable and seamless hotel experience.

Facilities & Amenities

Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Business center
Heating
BBQ facilities
Lift / Elevator
Laundry

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.4
Good77 verified reviews
AI Summary

Guests highly rate the and frequently praise the .

Categories

Cleanliness4.2
Service7.2
Location7.8
Room Quality5.2
Amenities6.7
Value for Money7.2
Food and Beverage6.2
Overall Experience6.6

Select topics to read reviews

B
broussardusUS
Verified booking
solo_traveller
Standard Room
Stayed in Aug 7, 2025

"Good"

5.0
Helpful?
M
MartinusUS
Verified booking
group
Standard Room
Stayed in Jun 28, 2025

"Good"

7.0

This was a fishing trip and there was room to park my boat.

The breakfast was not good. Hardly, anything to eat.

Helpful?
J
JasonusUS
Verified booking
young couple
Standard Room
Stayed in Jun 2, 2025

"Ok ish"

6.0

Location

Walked in the room the fridge had thawed out water all over the floor bathroom handle broken could not lock the door. Elevator buttons missing facility was extremely dirty. Everybody walking mud through the building.

Helpful?
K
KennethusUS
Verified booking
solo traveller
Standard Room
Stayed in May 29, 2025

"Bad"

1.0
Helpful?
B
BarryusUS
Verified booking
young couple
Standard Room
Stayed in May 25, 2025

"Don’t believe the pictures you see!"

1.0

It was dirty. Cigarette burns in the counters. Remote didn’t work. Bathroom needed cleaning. WiFi didn’t work. No regular coffee. Open drain hole in the hallway to the room. The whole place was a disappointment from when we walked in.

It was dirty. Cigarette burns in the counters. Remote didn’t work. Bathroom needed cleaning. WiFi didn’t work. No regular coffee. Open drain hole in the hallway to the room. The whole place was a disappointment from when we walked in.

Helpful?
D
DavisusUS
Verified booking
family with young children
Standard Room
Stayed in May 12, 2025

"Ok place for price"

7.0

The price and staff was friendly

Handicap room, no chair for my mom to sit in. But gentlemen did let me take a chair in the room but still wasn't comfortable. breakfast wasn't very good. No plug-in for coffee pot to completely move it across the room was a spider and some dirt under my pillow. I could hear kids screaming in the middle of the night down the hallways.

Helpful?
B
BeatrizusUS
Verified booking
with friends
Standard Room
Stayed in Mar 28, 2025

"Superb"

9.0
Helpful?
Y
YatesusUS
Verified booking
young couple
Standard Room
Stayed in Feb 23, 2025

"Bad"

1.0

None of it the staff

Staff was not helpful. Roon was not cean hair all over the bathroom trash from last person p

Helpful?
O
OscarusUS
Verified booking
young couple
Standard Room
Stayed in Feb 6, 2025

"Nice looking building, but dirty towels."

4.0

Great location close to work

Towels were not cleaned enough Had a problem with real dirty water that looked rusty.

Helpful?
L
LaurausUS
Verified booking
family with young children
Standard Room
Stayed in Dec 9, 2024

"Mainly just needed the room to stay the night and I worked for that but it was very nasty."

5.0

It looks like they are trying to make updates. It was so pretty for Christmas. The staff were sweet.

The room was gross so many dead bugs on the counter in the tub we didn’t even use the tub because it just didn’t seem clean. The bed also had a few dead bugs in it also. Really need to work harder on cleaning the rooms.

Helpful?