Hotel Northern Star

The location is great, but if you’re looking for a clean, friendly hotel. DO NOT STAY HERE!!!! The staff are not approachable. There is a young lady that works the evening shift. She really tries to be helpful. When there is an issue, the staff refer you to the manager, but won’t give you the manager’s phone number and after being told the manager will be in tomorrow and you call to speak to the manager, they tell you they don’t know when the mgr will be in and to call back the next day. I stayed at this hotel a year ago, it wasn’t that bad of a hotel, just a bit run down back in January 2025. But now after a year of not keeping up with the upkeep of this hotel. It’s horrible. Runs are all dirty and the hotel has a horrid smell. Probably of not keeping it clean or cleaning it properly. The rooms are filthy, the blankets covering the bed have stains on them and if a mini fridge doesn’t work they just put another mini fridge on top of the broken one. Several main floor windows had been broken and not fixed properly, the filth in the room makes the room smell terrible. All the non smoking rooms have been smoked in. The pullout couch had blood stains. If you do go to this hotel, be prepared to be ripped off. They will double charge your credit card and refuse to return the hold or refused to refund you, using whatever excuse they can find. This hotel should be condemned and a new one built. Yes, it’s that bad! I should have read the reviews but didn’t. That will be a life lesson going forward. DO NOT BOOK AT THE NORTHERN STAR HOTEL IN SLAVE LAKE, ALBERTA.

This was my last resort for a place to stay in town. If it comes down to that again I will sleep in my truck.

Nothing was good about the hotel

The property was poorly maintained! Continental Breakfast was very bare minimum. Old boiled eggs sausage links dry hash browns and warm beans. Minimal cereal station with toast and coffee. There was tea selection available but you have to ask for hot water that was only from the tap! Definitely wouldn’t recommend!

No words

Place needs major renovation

Friendly staff and clean rooms

Room was clean but coffee maker did not work

Found the place quite run down. Clean enough but room smelled of stale smoke. Bathroom safety rail loose. Not enough counter space in bathroom. Needs updating very badly.

Was good