Grecotel Creta Palace

This is a five star hotel and is as slick and polished as you might expect, with staff on hand to help with any and every enquiry or request, and a large imposing lobby and restaurant area. Grassy areas around the various accommodation blocks provide welcome coolness thanks to sprinklers. It's a sprawling complex with a family-friendly feel and also facilities more suited to adults i.e. the bars and Spa. Room location is a big factor in terms of how quiet or pleasant a stay you'll have as some rooms are very close to the small commercial area or the children's swimming pool. Rooms below ours had a direct view (and noise) of the air conditioning fan units behind the Spa. We had a standard 'Bungalow with Sea View', in reality a small apartment in a two-storey block. Although well maintained, decorated and clean, it is apparent that the concrete on the balcony is breaking down, and in the room the bedhead had a hole in it and the 'mirror' surfaces have degraded a lot around the edges. The door doesn't fit properly either, and you can see that other rooms have the same problem, with light spilling out around the doors at night, and sound travelling further than it should. These may seem petty details but for a luxury brand it is poor. A very comfortable bed and quiet air conditioning meant that we slept well in spite of the occasional sounds from neighbouring apartments. We only had breakfast, which was good but not great. Be aware of €15 a night sustainability charge.

perte d'argent

Overrated 5 stars hotel .

Super friendly helpful staff. Beautiful grounds ! Best beaches are south of the Rethymno.

The most wonderful staff you will meet. I felt truly welcome at the hotel. We will miss Christof and Nefeli.

Loved this place, staff, buffet

Friendliness of all staff, lovely location & food, long sandy beach which was lovely for morning walks, amazing sunsets

Wunderbarer Aufenthalt, sehr nettes Personal und gut ausgestattete Zimmer. Es hat an nix gefehlt . Das einzige was ab und zu nervte war die musikalische Beschallung am Strand und in der Bar. Weniger Lautstärke wäre schön gewesen.

Beautiful facilities. Clean and practical. Friendly, helpful staff. Close to attractions (other beaches, wineries, Retymno, etc.) and located on a beach. Great for traveling with toddlers and children. Excellent food, featuring local products. Amazing breakfast.

Very good for families with children