The Kauai Inn

We arrived at the Lihue airport car rental office and put their address in my GPS. After a number of attempts to arrive at the hotel after midnight only to be taken to a road closure. We called your check in desk only to be told that the road to the hotel from the airport was closed. She said to follow our GPS we must enter Costco first then re enter the hotel address from there. To no avail it took us right back to the same road closure. Don't you think the hotel should inform customers fo the route issue and provide updated instructions. The hotel emailed us a number of times welcoming us to the hotel but no driving directions. What annoyed us even more is we contacted to hotel the next day but didn't even get a response. Very disappointed.

Quiet secluded location on 2 acre property framed by the Hā'upu Mountain range. Although the property and decor is dated and a bit worn - everything was comfortable (beds, bedding) and in good working order (cold A/C, plenty of hot water, good water pressure etc.) Nice continental breakfast in pleasant outdoor setting. Good value considering prices in Kauai. Attentive front desk and housekeeping service. Recommend for the budget traveler.

Affordable location near the airport and also less than 3 miles from costco. Loved the live music provided during our stay. The room was perfectly sized for me and my husband and very clean. The AC was strangely noisy but airpods were used. The water in the bathtub did fluctuate from hot and cold at times, but no big deal. Simple breakfast in the morning with some bagels, muffins, coffee, etc to get our day started.

My husband and I booked for a stay Jan 22-30, 2026. The Inn was exactly what we wanted. It was quiet, clean and comfortable. Our room was refreshed daily which was a bonus as most hotels do not do this unless you request it. Staff was friendly and helpful. Beach towels were available for the pool and for any excursions for free. Breakfast was continental but nice with coffee 24/7. The location was good and provided excellent access to the Islands’ activities. We would definitely stay there again.

They told us this Inn was the first hotel in Hawaii and had changed locations only once. Great location near the airport but also close to the southern and eastern coasts with great and varying beaches on both sides of them. We visited Lydgate Beach Park and walked the beach with beautiful waves and driftwood and soft sand. It also has a sea wall that protects smaller fish of all colors from predators and thus has good easy snorkeling - really good for kids but I enjoyed it too. Poipu Beach is only about 25 min drive on the southern shore and has great snorkeling, swimming, and we saw 20 large turtles swim up onto the sand and sleep one afternoon!!! The staff are local and friendly, rooms are big and nice with views of the patio/pool and mountains. The breakfast on the pleasant patio with mountain views is included and had nice pastries, cereal, bagels, fruit and lots of drinks hot and cold etc - a good meal! It's clean and quiet and is a beautiful drive down into the gorge from the main road. The pool is small but still nice to have. I would love to come back with more time!

TERRIBLE!!! Due to the state of emergency, our flight was cancelled and we were unable to keep the reservation. As soon as we knew (the day before the reservation) I called and spoke to the manager, Philip. He said he had no issue cancelling the reservation but I had to contact Expedia (since it was booked through them). Expedia was lovely and agreed to cancel pending the approval for the hotel. Expedia then came back on the call and said that Kauai Inn would not work with them. I called Philip back and he then said that they would not work with me. I asked for the owner/ general manager to give me a call regarding this and later that evening, the general manager called and was the RUDEST person I have ever dealt with. Condescending, disrespectful and completely unwilling to work with us. STAY AWAY FROM THIS RESORT AT ALL COSTS! I requested a call from the owner and I was told that they REFUSED to forward my concerns. TERRIBLE customer service.

The Highest Compliment We can pay the Kauai Inn is for the Second Year in a row is we stayed for last 2 weeks of December at the Kauai Inn. As others have stated we had a cat stay with us in the same room same Cat Jazzy. We are planning to make it 3 years in a row Dec 2026. !

Amazing place! Beautiful views, right next to the mountains and waterfront. The best part are the cats! The property has a few which are super friendly and you can have them stay in your room. Two followed me straight in and slept with me! Breakfast is also great with delicious coffee. Best hotel in Lihue!

Staying in the Kauai Inn was the best choice ever! If you wanna connect with nature, eat your fresh breakfast with peacocks, cats, enjoy mountains and beach with warm ocean, you must go there🤩 The staff here really kind and helpful. There are a lot of night concerts, and movie nights. However, beds are sooo cozy, and pillows, blankets are crisp and fresh😊😊😊 Everything is clean, and everyone is care about plants, cleanliness. For that price it’s more than enough. I absolutely recommend that hotel!!! Thanks for wonderful experience🥰

This is the second time we stayed here this year. The first was in June. We enjoyed the atmosphere, breakfast under the plumeria tree and aloha spirit that is shared by all. They did not disappoint this time again . The room is large and equipped with a frig and microwave. Will come back again.