Candlewood Suites Victoria by IHG

Location

The hotel was dirty. The cleaning staff barely cleaned my husband’s room and when I showed up I found slime and mold growing in his toilet. Dresser drawers were broken. The dishwasher and microwave didn’t work.

Listing said they serve breakfast. There was no breakfast. Also, they were doing construction and parking was terrible.

Friendly and helpful employees

The room here was beautiful and clean. I loved having carpet.

I liked everything about the property.

Non paying guest using facilities.. Front deak staff caught lying..leaks in room. Never able to speak to a manager..was told manager was going to call me and never received a call

The best staff, rooms are very spacious, beds are so comfy and can’t beat the location

They are renovating the property so there's equipment and material very visible to anyone driving up to the property. We found mold in the shower and our toilet rocked front and backward, gives the feeling of falling off.

Staff were excellent, but, the property needs much renovation. In motel room, doors were hanging off cabinets, had to fix toilet because it wouldn’t flush, staff came and had to fix tv because remote did not work. Also, no coffee was offered in the lobby in the mornings.