Embassy Suites by Hilton Minneapolis North

Our thermostat was broken so we were freezing all night and didn’t sleep well. We had a leak in our ceiling, picture attached. The breakfast was cold and things didn’t get filled very quick so we had to go have breakfast somewhere else, the pool was closed Monday morning so the kids couldn’t swim. Also we didn’t have a blanket for the pull out which we didn’t know until bedtime and it was like an hour before we got one, we were told housekeeping wasn’t available and to go down to the desk, when we got there they said they had no blankets, we finally did get one much later.

Clean room and friendly staff

I like Embassy Suites. This location is quiet and well staffed. Even let me check in 15min earlier.

Cable was out Couldn’t turn on the tv

Was close to our funeral

Toilet didn't work and was told maintenance would be in, but never came in before we had to leave for the funeral.

Excellent place to stay. Highly recommend.

DO NOT STAY HERE!! It is NOT SAFE!! I stayed here for a business conference for two nights. When I returned from dinner, my key cards no longer worked. Upon having new keys made and returning to my room, I found it was burglarized while I was away. Reception told me that only staff would have had access. My bag was gone through and thousands of dollars worth or property were taken. The manager all but accused me of taking my own things, saying only my keys were used to enter the room. In conversing with colleagues, I learned I was not the only one whose room was entered and who had things stolen. DO NOT STAY HERE!!!!

Beds and bedding were very comfortable, room was clean. There were several light bulbs burnt out, and was hoping for charging ports of some sort. Continental breakfast was great!

The staff and location were great. The breakfast is a real draw for us to stay at Embassy Suites.