Alba Queen Hotel - Ultra All Inclusive

Mein Sohn und ich haben eine Woche Urlaub in dieser Anlage gemacht. Die Mitarbeiter an der Rezeption sind sehr hilfsbereit und zuvorkommend gewesen. Aus mir unbekannten Gründen haben wir ein besseres Zimmer erhalten mit Meerblick und Sicht auf den Pool. Das war toll! Die Kellner Hauptrestaurant waren teilweise sehr unhöflich z. B. kein Lächeln, kein Blickkontakt Zweimal konnte ich beobachten, dass Kinder mit den Worten "Kollega, T-Shirt an!" in ruppigem Ton aufgefordert ihre Oberkörper zu bekleiden. Wortwahl und Ton empfand ich der Situation als nicht angemessen. Das Essen war sehr gut. Wir können uns nicht beschweren.

There was a large choice of food every day and rooms were cleaned every day.

Sauberes Mittelklassehotel mit freundlichem Serviceteam.

Besøkte hotellet for første gang i 2012. Da var vi veldig fornøyde. Standarden på familieshowene var ikke så bra i år. Egnet seg dårlig for barn. Denne gangen ble 4 av 3 familiemedlemmer magesyke. Vår eldste på 6 år fikk bakteriell ørebetennelse og mistanken går til bassenget. Ellers veldig bra renhold på rommet og ellers på hotellet.

Family of 7 with small baby. Staff very helpful amenities excellent. Areas very clean Room cleaned daily. Pool and slides great for the kids. Not enough beds for amount of people. Towels put on beds at 5am in the morning. For our family with small baby very difficult to get shade. Animation team friendly some of the shows were ok in the evening . The kids club had mostly polish and german children not catered for English speaking children. My grand children did not attend which was a shame. The food was edible but unexciting. again catered for continental tastes. Pitzas were really good at the beach bar staff very friendly Beach fantastic and close to the hotel

Travelling with hubby and 2 kids (6&7) arrived at hotel late, however reception staff very efficient and guided us to dining room to ensure we had dinner before it closed (10pm). Porter overly enthusiastic and insisted on taking our bags but also waited for tip - a little annoying! We booked a family bunkbed room but were given a large double room, when questioned they had over-booked but could be sorted in the morning. I didn't want the nonsense of moving again so insisted on 2 camp beds, extra blankets and pillows of which they delivered straight away. Wide variety of fresh food served breakfast, lunch & dinner, also snacks from pool bar throughout the day. Two lifeguards on duty for when slides were open (break for lunchtime). Garden staff, house staff and maids always about cleaning and attending to hotel - very clean!! Daytime entertainment for those that wanted it. Only downside was kids evening entertainment, there was an hours mini disco at 830pm however no disco where your children were just able to dance on own without joining in a group. Also a little late for little ones who had spent 8 hrs in the pool! Close proximity to own beach where shade available, also free drinks and toilets too. We couldn't hire room on last day as already booked but were able to use spa facilities for showers. Would definitely recommend for family holiday with young or older children.

When we first arrived it was late in the evening, around ten. Since check in is at two in the after noon you would expect the room to be ready by then. It wasn't. We had booked a family room but did receive a room with two single beds put together as a king size bed and two sofas for the kids. We couldn't change rooms. Only one sofa bad where made, I told them and they promised to fix it. We went to get something to eat and came back 1.5 hour later. The sofa bed wasn't made yet. I told them again, the promised to fix it. I took a bath. An hour later it was not fixed yet. I went and screamed at the people in the reception. I was finally fixed. This was the general service at the reception all week long. Horrible. I have never felt a harder bed in any hotel ever, and I stay at hotels about 50 nights per year. The hotel generally have too many guests when considering the size of the pool & restaurants. The hotel is full of Germans and Russians = people who get up to reserve a sun bed by the pool at 6 or 7 in the morning. If you are not an early riser, forget ever getting a sun bed by the pool area, go to the beach. The food in the restaurants have way too little variation for eating it for an entire week. Other 5 star all inclusive resorts I've stayed at in Turkey have a lot a la carte restaurants and different themes in the main restaurant every day so you don't get tired of the food. Not this hotel. Expect the same food every day and without salt.

Hotel is as described, very nice, staff are great too. Side worth a visit use the dolmus (buses) they are cheap and fast!

This was our first time to Turkey and will not be our last!! Fabulous hotel, fantastic staff, great food and 40°. Everything we could have asked for. One thing to remember is to get up early for a sunbed though.

Great time, great for kids and adults. Watch for being 'done' in the markets and temperature very hot in July.