Michelangelo Resort and Spa

Good vacating venue

Had to book into another hotel for last two days because it was so poor. No WiFi for majority of stay. Drinks were being served hot, when we asked for ice we was told that you had no ice Power-cuts for majority of stay, could not charge phones, no aircon in room, no fridge for water and antibiotics which needed to be kept in fridge for ill partner. I am also pregnant so no aircon in heat was very dangerous. Food was extremely basic No air-con for majority of time in the main restaurant which made us feel sick whilst eating Partner had food poisoning from hotel for one week and they were very unhelpful with taxis to the hospital/doctor - precooked a taxi for the following day and was just told they would not be coming. No help or advice from staff and was just told we had to get the bus, when my partner was severely ill and I am pregnant Forced to pay a personal ten euros in cash to a hotel cleaner for her to change our bed as my partner was severely ill and was sweating in the bed for three nights The only decent thing about hotel is the infinity pool but it was like a zoo there and struggle to get beds unless you rush down at 7am to fight for a bed!

Great resort. We booked it when we landed in Kos as we weren’t sure we’d get there as our flight had been cancelled a few times. It was the first week end flights were allowed from the UK. The staff are very friendly and the room was pleasant. The pool ready aurano very good for lunch. I have been to many resorts over the years and I must say that this one has the most spectacular pool I have ever seen. The view over to Turkey is amazing. Especially at the end of the day.

A wonderful hotel. Amazing infinity pool. Modern rooms and on the whole friendly staff. Due to Covid the restrictions imposed have an impact on the buffet restaurant as it is no longer self service so causes queues and some waiting for drinks etc. The staff are so busy. More staff would help but that would put the very reasonable price up. The other impact of Covid is the social distancing around the pool, therefore less sun beds so not enough for everyone. The food was good for buffet, I just wish there had been more choices for fussy eating 4 year olds. Kids were not really catered for. That said I highly recommend the hotel and I can imagine in normal times there would be no gripes. I would definitely go back there.

Lovely hotel, nice quiet location. Very relaxing. The food is brilliant. Puddings are amazing. Breakfast was also the best selection we've ever had. Drinks and cocktail selection great. I can't believe people commented saying they couldn't find anything to eat..... We were all inclusive, which was great as it was easy, lots of choice and really tasty. Every night (and lunch) was different, which we didn't expect. Previous AI have been the same standard food each day. Infinity pool is beautiful. Plenty of sun beds. However, we preferred the beach. It was relaxed, quiet, the bar was AI too. All the staff in the hotel were nice, helpful and entertaining. Easy to get a bus to Kos town and Thermas via the bus - 15 mins. You can get tickets from the hotel shop - perfect. We walked back from the Thermas, it took about 35/40mins. Evening Entertainment, hit and miss e.g Belly dancing and Greek night great fun. DJ odd choice for this hotel. Things not quite right. Towels, a bit frayed, both pool and in our room. They seemed to reduce our room toiletries as the week went on - weird. Toilet doors in the main reception don't lock. For a 5 star hotel this doesn't feel acceptable. Pool near main bar sunbeds were mostly broken. Food by the infinity pool could be better. Snacks eg chips and burgers not included = strange and you have to eat at the pool buffet which isn't as good as the main restaurant. All things which feel like they could be fixed to bring up the standard.

One of the best hotels that i haver been, the crew is amaIng especiely george from the medterian resturant.

Only 4 star rating from us - Pleasing location, food good. Staff friendly although hotel lacked staff numbers in some areas. Had to ask for additional room items most days as these were not replenished. Only breakfast tea bags available in room and when asked to replace these with green tea bags the hotel did not deliver. Towels very poor quality. Spa day use 12EU expensive for what was on offer - could be much improved in terms of improved water temperature and offering half day facilities/availability.

Beautiful hotel ,great view swiming pools are amazing,also the kids area if you come with kids,its quiet,clean and friendly stuff food ia okay ,not amazing team of hotel overal very nice

Amazing place Best hotel in Kos Great breakfast

I have stayed in a number of hotels round the world and understand that the quality of a 5 star hotel differs depending on the country you stay in. This hotel has obviously qualified as a five star because of the facilities it offers. Unfortunately the quality of the facilities are not taken into account when this star rating has been given. The best thing about this hotel is the infinity pool which is a little cold so unless you do a few lengths you cant stay in for long. The room is basic for a 5 star and could have been cleaner but the air conditioning was effective. The food in the restaurant was not a great quality but they did serve different food each night. Our welcome to the hotel was cold. The receptionist was brief and could not even greet us with a smile. Most things in the hotel gave it a cheap feel, like the towels, cutlery, glasses, etc. We spent quite a lot on our holiday so were really looking forward to a luxury holiday. Unfortunately we were disappointed. Some of the staff were very nice but I did not feel a 5 star service was offer at any point. This hotel should be a 4 star at the most, qualifying facilities or not. The name of the hotel has spa in it but when I went to visit the spa it was completely empty of guest but there were several staff standing together talking. I believe the €12 per day charge meant that the spa was not considered by most guests. Finally I would recommend booking breakfast only if you decide to stay at this hotel.