Grecotel Eva Palace

Service is very slow. The staff is not very engaging. Initial greeting and welcome was great. After that, poor service. Very difficult to get the basics, coffee, ice, towels, drinks at outside bar.

A wonderful and welcoming place, well located on the island.

Beautiful property, clean, amazing scenery. The only thing the elevator there is only one elevator for the whole sixth floor and it was slow so usually we use the stairs.

Great location and fantastic staff. Pools and beach were nice although the situation with the sun loungers was ridiculous with other guests "claiming" sunbeds from before 07:00 am! The hotel did nothing to alleviate this issue. Whilst we enjoyed our time there, this issue alone would prevent us from returning. A shame.

Our stay was amazing; warm and welcoming staff, full board meal package was top notch delicious, room was quiet and clean with an unbelievable panoramic view of the property and sea, pool/beach were so relaxing and enjoyable, loved the fun music at night. We would love to come back every year!

Definitely not a 5-star experience. Hotel is quite run down, bathroom had mould and had some terrible patch up jobs. Bedroom smelt damp. While the staff there were all nice and pleasant, none of them seemed to be well trained or able to deal with any issues effectively, the restaurant service was chaotic and slow.

Our stay was perfect! The hotel took our requests into consideration. The property is truly beautiful, and the staff is really friendly and helpful. Would definitely go back. PS. thank you so much for making our anniversary so special.

Highly recommend for a family getaway. We visited with our baby daughter for a week and would love to have stayed longer. Suggest doing half board as there are limited other food options close by.

Can’t say enough about the views -from everywhere -the lobby, the breakfast, the seaside, the pool, the restaurants AND the seaside rooms.

This is by far one of the most beautiful places I have ever been to (and I am a frequent traveller). The nature is outstanding and they really take care of the outdoor surroundings. The hotel itself is not a 5* one, I would say a 4* (the main building needs a bit refreshed to get a 5* status), and the staff needs a bit more training for that to be credited 5*. While we had an amazing experience and a wonderful welcome that we very much appreciated (a birthday cake and champagne upon arrival), there were tiny aspects that made me see why itțs not at 5* yet. Some of the staff in the breakfast/dining area were kind of rude (because at the start of breakfast there were not enough staff and those present were running around quite stressed). On our last day we had to leave early to the airport and we did not know that we had to book an early breakfast so we were there at 07:20 (the breakfast starts at 07:30 - very late for such a resort with so many people!) and even though most of the food was displayed and we told them that we did not know about the booking of an early breakfast we were shouted at that we should not touch the food. This kind of attitude is incompatible with any hotel rated 4* and above.. I would say book the hotel for its nature, for the beach, for the absolutely fantastic surroundings, but do not expect it to be a perfect 5* hotel.