Grecotel Eva Palace

Lovely resort, we had a great time. Staff was lovely and rooms were clean and comfy beds.

My pet peeve in hotels is when one says it is 5 Star but has no clue what 5 star is. There are so many other options on Corfu Island I really wish I would have chosen another! The property is pretty worn and you immediately get a "cruise ship customer" vibe from it. From the moment you walk in the reception process is odd - its a "please go sit in the bar while we complete your check in"? 30 minutes later 2 very confused ladies seemed to finally get us semi checked in but insisted that I download the hotels app to complete registration and used for ANY AND ALL REQUESTS? ARUGH... There is little to no staff to assist, no concierge, no one at reception only a "travel desk" that will help you book an offsite tour for 3 times the amount it is online... Our room smelled like sewer and no one bothered to look at it until the next day leaving us to plug our noses all night and race out of the room in the AM. They don't accommodate hotel guests with restaurant reservations in the hotel so if you didn't book weeks in advance your stuck with the gross buffet downstairs where you will pay a whopping 50 euro each for the worst food of your trip. Overall, I found the place tacky and catering to people who have never stepped foot in a true 5 star hotel. I would recommend a hard pass on this one if your looking for a truly lovely experience - this hotel will not deliver.

This is a beautiful hotel on a beautiful site by the lake. However, there were some areas of opportunities for improvement: (1) charging outlets are very limited and locations of outlets are not convenient. Apparently, hotel is not designed for modern day travel. (2) most staff spoke very little English. It was struggling to order a drink - a glass of wine (3) we found dusts on bed sheets. Housekeeper came and replaced them quickly (4) no hand towels. It is hard to use large towel to wash face. Housekeeping department should visit Global Hotels to understand what modern day travelers need. It seems like a good local hotel but need to improve serive for international travelers

On balance a great stay. Staff very friendly and helpful. Check in was brilliant. They took out bags and sat us in the bar. We had time to relax abs were given complimentary drinks. The lady that checked us in was very informative and showed us to our rooms and the bags followed after. Food was great but with a good variety. All completely fresh and well presented. The only drawback is that the rooms we had seemed a bit dated and some upgrades/decoration needed. Other than that, I would recommend it.

Awesome location and beautiful beach! We enjoy our stay a lot and would love to come back. Very grateful to all staff, especially to the reception manager who despite her business was very helpful, caring and responsive to all our needs.

The hotel and staff are lovely. Needs to be better with room cleaning and around the pool needs daily cleaning. More food options for people not on full board

High recommended hotel

Wonderful stay in the most beautiful surroundings. A really special place we will be coming back!

Ever since we stepped into the hotel the service was incredible, we were treated to a welcome drink overlooking the sea and the service from the guest services team was amazing. The pool is incredible and you have access to the other Grecotel hotels which was nice to switch it up each day. The food is incredible we went to the Italian at the imperial hotel a lot and the pool bar offers cheaper options for every day. I can’t recommend this hotel enough and will definitely be coming back!

It was clean very high end in a great location. Staff were excellent and were on hand for our every needs.