Birch Hill Suites Clarksville-Louisville North

The location is in the middle of everything I needed to get to. The front desk was very knowledgeable and helpful. The smoking shelter out back kept the smokers and no smokers separate.

Need more parking places for oversized trucks and trailers. Need another entrance or exit in parking lot. Need speed bumps to help reduce speed of traffic in parking lot.

It was conveniently located.

We had originally booked 4 nights. We gave them notice that we were not arriving on the first night(may1st) and when we arrived may2nd we advised them to cancel our May 4th booking . We were charged for 4 nights and the manager was supposed to refund us for two nights as per our statement . Not sure if she has done that or not . Your email indicates we cancelled and that we might be getting a refund. ?

bugs in my room couldn’t even sleep had leave in middle of night

I booked my stay for 30 days. It was confirmed about a week and a half earlier, but when I arrived at the hotel I was told that my reservation had been cancelled and that I would have to go somewhere else to stay. The lady at the front desk acted as though it was ok that I didn't have a place to stay and that they could cancel my stay whenever they wanted and not notify me until I arrived. I showed up about an hour before check in and I will never try to book a stay at that hotel again.

Was very clean. Staff was helpful and pleasant.

There was no breakfast. It was an efficiency suite with NO plates, silverware, cookware, coffeemaker, bathroom soap, hand towels.Had a hard time finding a luggage cart. No toiletries

Pretty good for the value