Wingate By Wyndham Southport

Good location. Close to work

Elevator still broke. Had to carry baggage up stairs. When I asked if they had someone to help. They just stared off.

From the moment we arrived, we were in good hands. The elevator is under repair, and if all those people complaining about that would just shut up and accept a part has been ordered and is on the way, the better. We had ordered a king size bed. I mentioned this to the receptionist and she immediately found us one on the ground floor - cleaning it herself, so we would not have to wait long.

The staff

The location and staff were great.

Breakfast was very average. I'm not expecting a lot, but it was a somewhat subpar. Our room was not cleaned on our second day. I was told they empty the trash and refresh the towels on the weekend, but this we not the case.

We had a ground floor so bonus for us as parked car right out the front of our room, clean comfy bed pillows & decent breaky. Only had 1 night but highly recommend for the price & not drive to downtown & river walk.

Staff upon check in was excellent.

Rude night clerk, no AC control, hot and musty in room, washcloths/towels in very poor condition, uncomfortable mattress, 4 tiny pillows instead of normal bed pillows, shower leaves water all over floor, reused shampoo/conditioner between visitors, spotlight in front of building glares through windows all night, rust on light fixtures, loud noise constantly coming from vents