Ameristar Casino Hotel Council Bluffs

Close to attractions, whirlpool in room, casino staff was great

Had plumbing issue that was not fixed or addressed. Shared pool with other hotel.

La piscina deben de pintarla y limpiarla al igual que los cristales de la piscina están bien sucios

L habitación muy mala. Las cortinas rotas. el restaurante 18.. buena comida pero muy mal servida y muy mal servicio

This place is the Howard Johnson of casino hotels, absolutely horrible. It wasn’t always so bad but has definitely gone downhill over the years. I was raised in Omaha and it was a place to go years ago. The Buffett used to be one of the best. I moved away years ago and just went back to visit. Let me tell you….they only have the Buffett Fri-Sun. The 2 little restaurants that are they have crazy hours and don’t even provide room service. They had no luggage carts when I arrived and I had to go hunt them down on the hotel floors. No wheelchairs for disabled people to get from the desk to the hotel (it’s a decent walk from point A to point B if you’re walking challenged like my mom). Housekeeping is by request 24 hours in advance. The rooms are bare bones minimum furnishings and it needs an update into the 20th century. No valet and the parking lot is not nowhere near the entrance, add to that trucks and heavy company equipment driven by hotel guests parked all Willy-nilly anyway across the parking lot making it difficult to find a parking spot that isn’t towards the back of the casino lot. The no valet again….what casino do you go to that is a decent size without valet. I was so disappointed with the hotel experience that I refused to give my money to the casino, lost interest. This was such a disappointment and waste of good money, never again!

Usually stop in couple times month to eat lunch and make few sports bets Also spend little time on gaming floor nice place to get away to every now and again

shower didn't drain & the soap was out, blood on the toilet door and the bathroom door is disgusting, lighting fixture, cleaning broom was left on chair, wallpaper is pealing, I understand why the lighting is bad because it didn't look great. For a suite with a spa in it I am very disappointed I paid so much room 517. I could stay at super 8 and felt the same way.

Breakfast was good. Staff was nice.

Elevator could have been cleaner. One of our beds was very hard.

Good value

No breakfast but that was expected