Mantra Terrace Brisbane

It wasn’t easy to find but it was nice bed it had everything there. The reception lady was still training but she was excellent and very friendly

We booked this property through wotif and specifically booked a king bed as my partner has sleeping issues which impacts my sleep if we don't have a decent size bed. We arrived to the motel around 2:50pm, 50 minutes after the check in time opened. I was met by a guest also staying at the motel by the elevator staying, 'are you checking in, prepare to be disappointed'. Around the corner at reception, there were multiple parties sat around with all their luggage waiting to check in as the rooms were not yet ready. When it came my time, the receptionist apologised for the wait stating that they were booked out and the housekeeper was running behind. Fortunately, our room was ready so we headed atraight up to get ready for our event we had to get to. We opened the door and were unpleasantly surprised by the size of bed. The bed was extremely small, i would be surprised if it was even a queen, and with no time to spare, we had to dump our things to make the 50th we were expected at. Arriving back at the room, i mentioned to my partner that the receptionist had already made me aware that they were booked out, so knowing this we were settled in for the night. While the bed itself seemed fairly comfortable, the size was not what we had booked and we left this morning very tired from a rough night sleep. It's disappointing to not receive what you booked for.

The rooms and corridors smell very musty, otherwise good little hotel

Housekeeping was disappointing. Daily Cleaning was non existent Day 1. Day 2 was minimalist. Service did not reflect nightly rate. Staff at Reception were exceptional. Very welcoming. Lots of smiles.

Was a place to stay. Place was clean but very tired. Nasty stains in carpet and weird smell in room. But was able to get a good nights sleep

I stayed at the Mantra on Astor Terrace as it was the best option close to my workplace. I’d stayed before and had a poor experience, but decided to give it another chance. Unfortunately, this stay was worse. Based on my previous experience, I requested a quiet room but was given one on the first floor facing the street. While the road noise wasn’t constant, it started early and went late. The bigger issue was that the blockout curtains were about half a meter short of the opening. As a woman travelling alone, I felt uncomfortable! I was able to be seen from the complex across the street while sitting on the bed watching TV. I have never complained in a hotel before, but I went to reception to ask for another room and offered to pay for an upgrade. The staff member was rude and dismissive, insisting all rooms were the same — which clearly isn’t true. In my frustration, I then then asked for a drink to take back to my room and was told “the machine was unavailable”. I didn’t understand what he meant by that, but others were clearly enjoying beers in the area,. It felt deliberately unhelpful (or perhaps he thought a woman wouldn’t want a beer?) The room was small and not great to spend time in, and over three nights, it was NEVER serviced. I didn’t want the towel changed or bed making, but I do expect the bin to be emptied and the room refreshed. This wasn’t the worst hotel stay I’ve had, but it definitely doesn’t deserve its current rating. I wouldn’t stay here again.

It was a clean and tidy room in pretty good location with easy parking. We were on the first floor with a view of the bin laneway and it was really loud at 6am so that was the downfall.

Very nice day reception staff Night staff JB very disappointing no customer Skills rude & obnoxious unskilled Nice room once again excellent day staff service Regards customer

Good little CBD find at a reasonable price. Very comfy bed, strong wifi, good-sized room and bathroom. Location super quiet and not too much about but a lot of amenities within walking distance and Central less than 10 minutes walk away. Staff really friendly.

Nice place in the city, close to bus routes.