Lotus Boutique Inn and Suites

Location and value

Nothing it was worth it

It was my 9th visit. The weather was chilly, so the hot tub was appreciated.

Checking in was easy, room had a heavily rusted showerhead so they let us go to another. The moment I laid in the bed to unwind, a roach came crawling across the bed. We brought it up to the front desk. They advised the place had been cleaned and suggested a previous person may have brought more bugs. We were not refunded or discounted for that night. The next night the manager told staff we could upgrade our stay at a 40% discount rate for the 2nd night. I chose the 2nd floor because maybe they didn’t infest that high up, but I was wrong. When we returned to the room that night I was laying down and felt something crawl on my arm. I smacked it and jumped straight up (took the attached photo). Brought it to the office’s attention immediately where nothing was done about the situation other than some new pillowcases for the night. Hot tub was nice tho

Location was good with access to main road. Lots of restaurants.

It was old and felt like old. Maintenance was lacks. The parking lot was usually full and I don't think the top floor of rooms were used.

Nothing!!!

Everything, especially the office clerk.

Great value right on the beach amenities were boutique Art Deco

Location

Upon checking in there was no one at the front desk for 10 to 15 minutes. After getting our first room we had roaches, see attached pictures. We are Florida residents, believe me when I tell you these are not the normal Palmetto or Asian roaches. We received a second room, same issue and mold. In addition, we had a quarter inch gap underneath the door. We went to the front desk and requested a cancellation through booking.com. We were told we received a full refund And that it was taken care of with booking.com. they did not communicate with booking.com. They refunded most of the money and kept $40 for a cleaning fee. We never stayed at their hotel. we booked a different room at a different hotel. Please look elsewhere

Great location, nice pool deck with good-size pool, jacuzzi, and fire pit. Very nice atmosphere in that regard. Beds were comfy. Room service was on top of things, which is a rarity nowadays. Good ice machine.

Could use some attention to facilities (i.e. many pool lounge chairs were broken, floors in room felt sandy/dirty on arrival, some rooms had dehumidifiers and others didn't, the lighting was a little dismal).