Whitsunday Terraces Hotel Airlie Beach

The property advertises that Wi-Fi is available, however it is only available at the reception and desk check-in not in the individual rooms. This was not included on the website.

When we arrived at the hotel we thought it was lovely,staff surroundings ect. The views are amazing! We then got told where our room was (up a steep hill) it was at the top of the hill which we felt was right out of the way. There is also no wifi in the rooms which for us was a huge let down. You only get wifi round the main pool and reception area. They were the only down falls we had. The hotel its self is spotless.

Good hotel, amazing view, the balcony is very nice, bathroom really good, a lot of space. The facilities could be a bit better for the price, looks old and cheap and miss a gaz cooker or electric hotplates? Otherwise wise all good 👍

It’s got incredible views, decent restaurant, bed is small but comfy, and staff are super pleasant and friendly…….that’s about it. The property is run down - inside and out, requires upkeep or an overhaul, and housekeeping is poor…….is it a “you get what you pay for?” The stay wasn’t a bargain. The room was not swept or mopped - hair and bits on the floor, tables benches not wiped, the fridge looks newish, the bathtub not clean - hair inside the tub, a huge stain on the bottom of the tub, hair and dust and base of toilet, cobwebs on the windows. I like that 1.5 rolls of toilet paper and 2 tiny tubes of shampoo are there to cover your stay, reception is only open certain hours - so if you run out of toilet paper in the middle of the night it’s a problem. The thin tiny blanket provided is not enough to warm some people at night (we stayed during winter). Only the spa is heated and only one pool is available when they claim 2. Parking is good but some access and spaces are very tight so if you have a larger vehicle it may be inaccessible in some parts. Doors and balcony doors lock but are not super secure. There are long term or permanent tenants living there, with a “you’re in my home” attitude - so you will hear loud music, or they will put cones on parking that they believe belong to them (there is no allocated parking), they will be loud in the early hours of the morning…..I guess we all want to feel the “my home” vibes where we live. If clean, I would maybe stay again.

The view is stunning! The staff go above and beyond to make your stay as amazing as possible. All tours pick up from the accommodation which is handy. Everything you need is nearby. It’s my second time staying and will stay again.

Excellent location central to everything, clean, quiet, friendly staff, my favorite spot to stay

The view was amazing and the location excellent, 5 minute walk to the main street. Liked having a washing machine too.

The room we were given was super big with a view to die for it had everything we needed and more with some of the nicest staff we've met since arriving in oz i would recommend whitsunday terrace to everyone

Fantastic views and location nice pool and bar. Rooms very run down