Mövenpick Hotel & Residence Hajar Tower Makkah

Advertised a 2 people room for 4 people for a very high price. Showers are so tiny that you can't even lift your arm. The rooms don't have a microwave as the hotel only heats up that food for you which you buy from hotel. We bought food from outside, stored the left over in the fridge. Upon asking the hotel staff, they said they can arrange heating if the food was bought from movenpick ( what a joke). We had to chuck away the left overs. If you do a booking via Expedia, hotel offers little to no assistance in case you try to change your reservation. Both parties put it on each other. I or anyone i know will never ever stay at Movenpick Makkah. Plus, uber cars are also not available at Movenpick's pick up area.

I had to change rooms three times because of a mildew smell. The worst part about it was the receptionist acted as if it was my fault and suggested I get a room with 3 twin beds instead of 1 king as I booked.

Very nice hotel walking distance from Haram

No

We had a great experience with our recent stay. Very convenient location. Highly recommend.

Hotel is a bit tired. Food is below average. Does not deserve 5 star rating. Way overpriced for what it is, other than its location.

Good

Good location to Stay

Very close to Kaaba 🕋

The hotel is good the standard rooms are not very good if you want a comfortable stay you need to book a level above i had to change 3 times to get the room i wanted as 1st room was not clean and did not have facilities of a 5star which was disappointing. However staff did their best to recitfy this and moved me to a room that did. Lifts can take time and sometimes very busy. You have quick access to shops food clock tower. Breakfast could be better as not much variety. Staff was helpful