Pomeroy Inn and Suites Chetwynd

The breakfast was nice. Our granddaughters love the pool.

Going up the stairs it looked pretty grubby. Our door was extremely hard to open, not like the pool area what she just tapped and opened the door. I think it needs some work. It takes me at least 5 minutes to get in sometimes. The sofa in our room looked really dirty the size of our room was great

The staff are excellent. I was overjoyed to meet with Lee, Sheila, Cheryl, Shannon and Jenna. Wonderful staff. They make Pomeroy a 5* experience. Breakfast is amazing, the kitchen staff are incredible. I was truly taken care of like a VIP. Wonderful team at Pomeroy Chetwynd.

The furniture, upholstery in the room was not clean enough. I believe the rooms are dated, carpets need replacing, chairs at counter are dirty and the televisions are useless, totally outdated, fuzzy reception and no smart tv options. Not good for the price I paid. Bathrooms and kitchen immaculate, bedsheets and towels spotless and fresh. The issue is dated carpets and of enough staff to tend to all the rooms. Huge disappointment was the hotel changing the coffee to Nescafé from Tim Hortons. I chose to buy my own Tim Hortons. It was definitely a downgrade.

Staff were very helpful and polite!

Very nice staff