Washington Square Inn

Staff was helpful. The room was quiet, and the bed was comfortable. The location is great, across from Washington Square.

The Inn has an app check in system which was supposed to notify us when the room was ready (at 3 PM or earlier). We arrived a little after 3 and someone let us in but we had to find someone in housekeeping to call someone to send us the link to obtain the digital room key. We were sent very specific instructions on to check out by 11 AM but when we returned to pick up our bags at 10:45 and check out, the digital key was already disabled. Housekeeping unlocked the door so we could get our bags.

Location

Big stain on floor in room. Not much room to open suitcases. No one to talk to in reception area.

Location

Room size

Traditional building with classic feel throughout, not a chain hotel! Attractive and vibrant location on the square . Nice lobby area for sitting by the window with coffee available. Upstairs room was bright, airy and attractive.

Downstairs room was much smaller and less appealing. Hotel was not able to provide 2 rooms close together as requested. Key activation via phone can be fiddly and doesn’t always work. We needed to reconnect to the Wi-Fi login every day and every time we stepped out and returned to the building. Be mindful of the stairs with heavy bags (2 flights and no elevator)

location

digital only access is unconscionable when an app is required to be downloaded to access a room that has already been paid for. we couldn't get the app and couldn't get into the room. Emergency phone number connected to a different hotel. Room was spartan. Clean. Broken shades For $495/night it was awful. but the location is indeed great. not compensatory for a crappy experience but a fine location in which to reside

Location

Bathroom