Spark by Hilton San Antonio near SeaWorld

The staff were friendly. The inn itself is outdated. Other than that is was a nice stay.

Staff was friendly, poorly managed property though. I saw & killed a German cockroach when I first opened bathroom door. Also killed another bug that may or may not have also been a roach. Asked a staff person cleaning rooms to please wash a sheet and/or replace with clean one. Assurance was given, nothing happened all day. Literally had to go downstairs holding giant dirty comforter myself. There was no soap in community bathroom downstairs. Helps set the tone for the place, knowing all people that use the bathroom (including staff if they do) don’t wash their hands.

I stayed at Comfort Inn to which they had roaches and i was supposed to get reimbursed for a room that i only stayed one night in but still got charged for two nights.I also would rather talk to a real person for my concerns and or issues. I was told that my issues were resolved but found out after looking at my bank receipts online i got lied to.

When I woke up this morning, I sat at the desk and opened my laptop. Within minutes, ants were crawling all over the keyboard! When I picked up my laptop, there was a smashed bug! I took my shower and was greeted by crawling beetles around the vanity. I reported it to the hotel staff who said, “Sorry.” YUCK! Do NOT stay here. I left without breakfast as I could not imagine what might be lurking in the breakfast area.

Nothing much but the breakfast was awesome.

My family loved the breakfast

My family and I had two different rooms and we both had roaches in our rooms. There is NOTHING I hate more than a nasty roach. Prices were cheap but you definitely get what you pay for. I just hope we didn't bring any of those nasty creatures home with us. Also, my son and his family's room had no cool air. It was just a miserable stay all around. Definitely won't be returning back or recommending this place!!

Worst hotel we've stayed out in San Antonio: - Light fixture was hangin from roof - Bath was grimy - A sock from the previous occupent had been left in the bathroom, evidence that the room had not been cleaned propery - Dirty curtains, with several examples of what looked a lot like bloodstains When we raised these issues with the staff, they did not take any ownership of the issues and did not apologize or note the concerns down. This is a terrible hotel and it's run very poorly. Please avoid.

Building needs lots of repairs. Sheets/blankets not laundered commercially (stains/odors) Pool area slippery, lots of water damage to ceiling. Staff was very nice and fulfilled all requests.

We booked a double queen room, upon check in our key card didnt work. We went back down to the lobby and they changed us rooms. We ended up with a room with two full size beds. The shower rod was bent and you could not close the shower curtain