Spark by Hilton San Antonio near SeaWorld

The location was a little older which is something that is fine but it was not cleaned thoroughly at all. The room looked okay but was dirty in all the wrong ways. To be so close to a major theme park I was excited to get to the room and relax and shower but there was hair strands from someone else on the toilet. The microwave had grease smears, the air condition vent was filled with dirt and dust, there was hair strands on the bed when you pulled back the covers, and the space between the fridge looked like it hadn't been cleaned in a very good while. Even the windows outside the room had a good collection of dust that you could visibly see where they haven't been cleaned in awhile. I wish I had chosen a better location for my family's staycation. I didn't trust the property to ask to move to another room. I just want my money back.

The location was a little older which is something that is fine but it was not cleaned thoroughly at all. The room looked okay but was dirty in all the wrong ways. To be so close to a major theme park I was excited to get to the room and relax and shower but there was hair strands from someone else on the toilet. The microwave had grease smears, the air condition vent was filled with dirt and dust, there was hair strands on the bed when you pulled back the covers, and the space between the fridge looked like it hadn't been cleaned in a very good while. Even the windows outside the room had a good collection of dust that you could visibly see where they haven't been cleaned in awhile. I wish I had chosen a better location for my family's staycation. I didn't trust the property to ask to move to another room. I just want my money back.

No good.

We arrived at the hotel for a 2-night stay and check in was ok. The front desk clerk was very polite and professional. The lobby smelled weird but we were not that concerned. Within 20 minutes after entering our room I had killed six roaches. I called the front desk and the clerk was able to move us down the hall. The room wasn’t that much cleaner and we didn’t see another roach until the second night. We also skipped the breakfast there because we saw roaches in the lobby and hallway. My advice-don’t book here, and PLEASE hire professional pest control!

Good value for location. Room was spacious and clean. Only complaint was breakfast, not very much to choose from, very scarce in comparison to other property's complimentary breakfast.

Bad

All linens were stained and the carpets are filthy. Keeping linens cleaning is literally the minimum the hotel should be doing. We only stayed one night and 7 pickup trucks got broken into. This is complete and utter negligence on the hotel. I almost didn't book this hotel because I did see the reviews that people reported break-ins at this hotel. I thought maybe it was an isolated incident, but to have seen this for myself, this is a problem. The hotel knows they have a problem and they should have security onsite patrolling at night. I will never booking here again.

Very quick and easy check in. And the stay was pretty good. It was quiet and breakfast was good

The dresser drawer won't close

Friendly atmosphere, but there were roaches in the room