Spark by Hilton San Antonio near SeaWorld

The one night stay was not a good experience, it was a late check in for me and my family, upon entering the room my son saw baby roaches on the table that the TV was on, below was the frigidaire. My wife notice something crawing on the wall i looked and it was more roaches. I went to the front desk to let them know and all the front desk person said was he will let the manager know. Nothing was done we were tired and i didnt want to stress my wife even more. The following are pictures showing the roach issue. I want a refund for this stay!!!!!

I was very impressed with this hotel. It was clean, the staff was so sweet, and it had a couple restaurants and a convenient store within walking distance. I loved the little coffee bar in the lobby, it was so cute and the coffee was so fresh, I LOVE COFFEE! Breakfast was different than the traditional hotel breakfast, but it was so yummy! I felt it had more health options along with pastries and cereal for kiddos. My family and I will definitely look for a Spark Hotel next time we need to stay away from home.

Would stay here again. Clean room comfortable bed and pillows.

The beds were very comfortable and the facility was very clean. Safety concerns with the indoor pool access being open late at night. Also, staff serving breakfast appeared to hide away while items like eggs and coffee were out.

We thought this was a new hotel but the minute I walked in I knew it was an old hotel with a new coat of paint and a new name. The room felt horribly humid and the AC sounded like there were rocks rattling inside it. I talked to the front desk and they said maintenance would be up to fix it but they never showed and it was never fixed. We showered before bed and had to shower again in the morning because we were so sticky from the humidity. The hallways and elevator are very hot so walking in from the heat offered very little relief. Breakfast was awful. The orange juice, apple juice and coffee all were extremely watered down and had zero flavor. There was cereal and bagels and not much else. The tub looked and felt like it would fall through at any moment, the handle didn’t work very well and toilet seat was falling off. I tightened the screws on the toilet seat myself because I knew it wouldn’t get fixed. The coverlet on the beds felt like sandpaper so we removed them because they scratched and were so uncomfortable. Overall not a good experience.

Fix the doors to close completely, toilet needs better water circulation. Staff needs to be more attentive of front desk. Being a Hilton property I expect better appearance!

The stay was perfect while visiting my son for graduation at lackland airforce base. The front staff where very kind and accomidating It was clean and comfy. The 2 restuarants across the parking lot was AMAZING!!

Staff never brought polyester pillows even tho i explained i am allergic to feather , place run down

We love the pool.

Out of date restroom with water damage in ceiling