Spark by Hilton San Antonio near SeaWorld

The stay was ok. Really quiet and the room was bigger than we expected. Our problems started with a sink clogged with hair and a broken shower curtain rod. The tub faucet was incredibly difficult to get to quit dripping. My biggest issue was when we were packing our things this morning, I found a cockroach. I told the man at the front desk and he started to divert and tell me they spray for bugs, and told me his manager wouldn’t be there until noon after I said I took pictures and videos of everything. Then he told me they would call me when the manager got there, and I have not heard anything from them. Tread with caution.

Roaches in breakfast area near trash cans.

The first day we arrived as soon as we entered the room the room was dirty candy on the floor hair on the toilet and a very passed rotten meat. We had two rooms and the other room had no hot water. That same time we spoke to the front desk to let them know our dislikes, they sent house keeping, she came inside without notice and left without telling us. They did told us that house keeping was every other day, so when it was time they only semi cleaned one room the other one was not touched, however the one that they dis clean still had the same candy in the floor. we had tried ti speak to the manager and he was no where to be found on our third day he called and told me that it was a long weekend because of the holidays and that there was no need to speak to him that thats why he has people working to deal with that stuff. He offered to give us one night off on each room because of the inconvenience. I had told him that we had requested our money back to go somewhere else but the people working there did nothing.at check out he did tell us that his people were probably having a bad day and that he could not guarantee that our stay was going to be perfect get it things happen I travel enough to know that not everything will be fine but I do expect that when you complain things will get resolved. He is the manager and need to manage the hotel. He was very nonchalant and completely disregarded our situation and told me that it was my fault for staying although I had asked to go

No rooms available was trying to move booking and they didn’t let me said no cancellation or rescheduled

Everything was excellent!!!!!

The breakfast was so basic. Not what we expected

The washing machines worked great.

Loved the suite like room. I would've loved for the sofa to be a sofa bed, but we made it work. The front desk was very friendly and very helpful, went above and beyond. I needed to wash some clothes and they close the laundry room by 8pm. I told him that I won't be able to dry clothes and he said that he would open the room for me so that I could finish drying. The beds were really comfortable and it was nice and cold in the room. We wanted to take a dip in the pool but the water was way too cold 😅 other than that, we enjoyed our stay

Quick family trip to SeaWorld 1 night for only 125 for me and my family of 4 we enjoyed our stay (Thank you to the front desk agent he was very helpful ) !

I visit my sister several times a year. The Hilton Spark is a delightful hotel. There’s a nice continental breakfast until 10 which is monitored by a conscientious staff. My room was in perfect order, it was clean and spacious. The front desk was efficient and accommodating.i stayed 2 nights and I was happy with my stay. My only problem was that the toilet didn’t flush well. Since I only stayed 2 nights I didn’t complain. (The flush worked, but not up to par. )